Installing Office on a computer having no earlier version

  • Thread starter Thread starter Carol
  • Start date Start date
C

Carol

I just installed Office 2004 on a new Mac after removing the test drive
version as directed. Now I can't activate it because the earlier
versions I have are on old computers (Mac and PC) and used floppy disks
for the installations. I have the old product ID numbers. Calling the
Office activation number was useless; it helps only with business
accounts and Office XP. Can anyone suggest a solution?
Carol
 
Carol said:
I just installed Office 2004 on a new Mac after removing the test drive
version as directed. Now I can't activate it because the earlier
versions I have are on old computers (Mac and PC) and used floppy disks
for the installations. I have the old product ID numbers. Calling the
Office activation number was useless; it helps only with business
accounts and Office XP. Can anyone suggest a solution?
Click to expand...

Hi Carol!

Do you have the ability to copy the old Office folder from your Mac to
the new machine? The file that's storing the serial number should be
located within that folder.

bill
 
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