installing MS small business office 2003 onto Windows Vista Home P

S

Scott

I bought a new laptop with Vista Home Premium and was told that I could
install office 2003 without a problem. I have the disc for small business
office 2003, that I have installed on my PC with windows XP pro.
I load the disc and the wizard opens and starts the download but stops about
1/4 of the way through saying there is an error- a file is missing and to use
the disc ( which I already have in the drive).
Any suggestions?
 
R

Rick Rogers

Hi,

Clean the disk with a lint-free cloth, and run a lens cleaner disk through
the optical drive. That error appears because for some reason the spot on
the disk that contains that file cannot be read. Usually it's due to dust or
debris blocking a proper read.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
S

Scott

I did the cleaning and it still didn't work.
The actual message:
Installation Error: File not Found
A required installation file ZF612707.CAB could
not be found

Original Installation Source Required
(paragraph about original disc or down load from net)

(I had the original disc in the drive)

Anyone else have this problem? Suggestions on a fix?

Thanks
Scott
 
J

JW

I have not had any problems installing Office 2003 student version on two
Vista PCs.
I suggest that you try copying the original disk to see if you get an error
when trying to copy it.
Richard G. Harper said:
Sounds as if the disc or drive is damaged beyond easy repair.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Scott said:
I did the cleaning and it still didn't work.
The actual message:
Installation Error: File not Found
A required installation file ZF612707.CAB could
not be found

Original Installation Source Required
(paragraph about original disc or down load from net)

(I had the original disc in the drive)

Anyone else have this problem? Suggestions on a fix?

Thanks
Scott
 
D

ddinverness

Ive had the same problem installing Microsoft Access. The program loads
perfectly on my XP laptop. Even copied the disk contents to the laptop
harddrive and then transferred it to my vista machine. Then ran setup but
still the same problem of being unable to find files. Its not always the same
file that it cant find.
I spent £100 on this program and i'm not happy. Microsoft site says its a
faulty drive. Not so. Their other programs all install ok.

Any other suggestions ?
 
K

Kerry Brown

Scott said:
I bought a new laptop with Vista Home Premium and was told that I could
install office 2003 without a problem. I have the disc for small business
office 2003, that I have installed on my PC with windows XP pro.
I load the disc and the wizard opens and starts the download but stops
about
1/4 of the way through saying there is an error- a file is missing and to
use
the disc ( which I already have in the drive).
Any suggestions?


This may be the problem.

http://cquirke.spaces.live.com/blog/cns!C7DAB1E724AB8C23!683.entry
 
J

JW

Have you tried turning off any firewalls you have on your vista system
before trying to run the install on Vista. Access 2000 installed on my
Vista systems without problem.
 
J

John

Scott said:
I bought a new laptop with Vista Home Premium and was told that I could
install office 2003 without a problem. I have the disc for small business
office 2003, that I have installed on my PC with windows XP pro.
I load the disc and the wizard opens and starts the download but stops about
1/4 of the way through saying there is an error- a file is missing and to use
the disc ( which I already have in the drive).
Any suggestions?
 
B

Bruce Chambers

Try cleaning both the disk and the optical drive's lens.

--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
V

V Green

Copy the CD to your HD and install from there.

Bruce Chambers said:
Try cleaning both the disk and the optical drive's lens.

--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 

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