installing Kodak and failure to update

[Guest]

I have tried every way to load Kodak, it appears to be successful and then I
get an error message that says there aren't any back files, I click and then
it says that there is no administrator to match media stuff. I am really
confused, at one time it was fine, then when the power went out I had to use
restore nothing but problems everysince. I cannot even load pictures from my
kodak camera onto the computer, it says I don't have administrator
privileges. Another error message came up and I had to go to MY Computer and
do the msisip.dll and replace it with msisip.old. still didn't work.
Help!!!!

 

[Marcin Domaslawski]

Hi,

Perhaps you havent administrative rights - check it first. You can do
this at Control Panel -> User accounts.

Marcin Domaslawski

 

[Malke]

I checked user accts and I am registered as an administrator, I am at
a loss
and frustrated as I have done everything I can think of, keep in mind
that I am still somewhat of a novice but have been getting alot better
at solving most of my problems somethimes though it is confusing to
even understand what
they are talking about. Jenna

What "Kodak" are you trying to install? What did Kodak tech support say?

Malke

 

[Marcin Domaslawski]

Hi Jenna,

I'm a bit confused - i read your 1st post again and ... I'm not shy and i've
got questions ;-)

1. Your camera worked fine until you had an problem with power ? problems
after unexpected shutdowns are usually hard to diagnosis
2. Have you installed an producer's drivers to this camera or it worked on
default drivers from Windows ?
3. You wrote: "Another error message came up and I had to go to MY Computer
and
do the msisip.dll and replace it with msisip.old. still didn't work" - why
did you do this - what was the goal ?
4. Have you checked Event Viewer's logs ? Perhaps your problem is relative
to http://support.microsoft.com/kb/319624/en-us


In the worst case you can try to repair your windows installation.

Marcin Domaslawski