Installing Frontpage 2002 / No activation code

[Guest]

I am trying to phone activate FP2002 (see my earlier question and reply).
Where do I find the code for my laptop to give to the phone activation
people? I can launch the installation wizard for FP but not any activation
wizard. They suggested going to Start - All Programs - Microsoft Office
Tools, and it should be there, but it isn't. And having waited in a
telephone queue for 30 mins I got cut off when 6 o'clock came and went, and
now its after hours.

 

[Steve Easton]

If I remember correctly:
Launch FrontPage.
Select Activate by phone.
Then check "activate later"


--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Guest]

Thanks again Steve. Unfortunately I am not getting the option to activate by
phone. I launch the FP installer, get asked for the key, assent to the terms
and conditions, then it tells me FP is not available.

 

[Steve Easton]

By any chance are you installing from an upgrade CD.??

The activation prompt should come up after the installation is complete.

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Ronx]

Are you trying to *install* FrontPage?
What is the exact error message?

 

[Guest]

No, its a full version, bought personally 3 yrs ago, previously installed on
my old desktop. In which case I guess the question is why is the FP Install
Wizard telling me that FP is not available to install? Assuming, as you
suggested, I can install on both the desktop and the laptop without
uninstalling.

 

[Guest]

Not sure what your question is about the word install - see other answers in
this thread.
I launch the FP installer, get asked for the key, type it in, assent to the
terms
and conditions, then get a screen which askes if I want the default
installation (already checked), full installation or custom. I leave the
first option checked, click "next" and it goes to a screen which has an "x"
against the name FrontPage with the words "not available".

 

[Stefan B Rusynko]

That means you are installing an upgrade version of FP and do not have an older version installed on your pc
- If you have a prior version of FP when asked for the location of the older version insert your CD from the older version and
browse to it
- If you do not have a prior version installed or as a CD you can not use the upgrade version

--




| Not sure what your question is about the word install - see other answers in
| this thread.
| I launch the FP installer, get asked for the key, type it in, assent to the
| terms
| and conditions, then get a screen which askes if I want the default
| installation (already checked), full installation or custom. I leave the
| first option checked, click "next" and it goes to a screen which has an "x"
| against the name FrontPage with the words "not available".
|
| "Ronx" wrote:
|
| > Are you trying to *install* FrontPage?
| > What is the exact error message?
| >
| > --
| > Ron Symonds (Microsoft MVP - FrontPage)
| > Reply only to group - emails will be deleted unread.
| >
| >
| > | > > Thanks again Steve. Unfortunately I am not getting the option to activate
| > > by
| > > phone. I launch the FP installer, get asked for the key, assent to the
| > > terms
| > > and conditions, then it tells me FP is not available.
| > >
| > > "Steve Easton" wrote:
| > >
| > >> If I remember correctly:
| > >> Launch FrontPage.
| > >> Select Activate by phone.
| > >> Then check "activate later"
| > >>
| > >>
| > >> --
| > >> Steve Easton
| > >> Microsoft MVP FrontPage
| > >> 95isalive
| > >> This site is best viewed............
| > >> ........................with a computer
| > >>
| > >> | > >> > I am trying to phone activate FP2002 (see my earlier question and
| > >> > reply).
| > >> > Where do I find the code for my laptop to give to the phone activation
| > >> > people? I can launch the installation wizard for FP but not any
| > >> > activation
| > >> > wizard. They suggested going to Start - All Programs - Microsoft
| > >> > Office
| > >> > Tools, and it should be there, but it isn't. And having waited in a
| > >> > telephone queue for 30 mins I got cut off when 6 o'clock came and went,
| > >> > and
| > >> > now its after hours.
| > >>
| > >>
| > >>
| >
| >
| >

 

[Ronx]

Sounds like you are trying to install FrontPage.
The box with the "Not Available" on it usually has a drop down list of
options. Have you checked the options?

 

[Guest]

Thanks Stefan. (for "progress" see reply to your colleague below) This is
the same full version and disk I bought 3 years ago and installed on my
desktop. To re-ask my initial question, does this mean I have to uninstall
it from my desktop? Your other colleague's previous answer was no.

 

[Guest]

OK, progress of a kind. (I have been out all day till now). I just kept
trying and then just pressed "install" even though it said "not available",
and the Wizard went through a whole installation procedure. HOWEVER it
didn't ask where to install it, it didn't put an icon on the desktop, and I
can't find it in the list of all programs, so I can't use it. I have
searched everywhere in Explorer. If I go to Control Panel / Add or Remove,
it is in the list and available for removal, but that doesn't tell me where
to find it so I can use it.

As I said above in the other answer, this IS a full version of FP2002, and
it worked before on my desktop.

HELP. Very grateful for it.

 

[Wes]

Search for FRONTPG.EXE, right-click, send to desktop (create shortcut)

 

[Guest]

Thanks Wes. It's not there.

When I first used FP on my old desktop, (where FP is still installed), I
probably used the 45-day demo version which came with the MS tutorial book,
then bought and installed the full version. Would this be affecting what
gets installed now?

 

[Guest]

Thank you Wes, Ron, Stefan et al

The answer is: last time I must have used my purchased full version of
FP2002 to upgrade the 45-day trial version of FP2000. I uninstalled what I
installed 2 days ago, and miraculously, the trial disk has allowed me to
generate another 45-day trial. I then installed FP2002 again, whereupon the
Wizard presented me with all sorts of options, like do a full install, delete
whatever's there already, or upgrade.

Thanyou for your answers which led in the direction of this conclusion.