Installing an External Modem (U.S. Robotics 56K FAX)

[W. Watson]

I tried dialing out to my ISP with the modem in the Subject line. I could
hear all the usual noise over the line, but it just couldn't make it. I
found that it had been installed as a Standard Modem, so removed that. It
was detected as above, but still installed as Std. I then realized I hadn't
installed my SP4. That didn't change anything. Even though I've Added, the
modem doesn't seem to appear in the list. I think it's a Sportster, but
there are none like it in the list. I looked for other Robotics in the list,
but none seem to match it.

What to do next? Maybe the Robotics site has it. I think I have the driver
on another W2K PC.

 

[DL]

It would appear that your USR modem is not being installed correctly, during
its installation you are installing win2k drivers from the USR cd?

 

[W. Watson]

If you are asking if I have a USR CD, then the answer is maybe. This modem
is so old that I'm not entirely sure. It's possible. I'll take a look in the
morning. I find it odd that it properly identifies it and then proceeds to
install something else without a warning. That is, it doesn't say it's
unavailable so please choose from this list. Well, I'll take a look at the
USR website for a driver.

It would appear that your USR modem is not being installed correctly, during
its installation you are installing win2k drivers from the USR cd?

 

[DL]

I recently had problems installing a new internal USR modem, it also was
identified as a std modem.
Removing and reinstalling eventually gave me the correct drivers.

If you are asking if I have a USR CD, then the answer is maybe. This modem
is so old that I'm not entirely sure. It's possible. I'll take a look in the
morning. I find it odd that it properly identifies it and then proceeds to
install something else without a warning. That is, it doesn't say it's
unavailable so please choose from this list. Well, I'll take a look at the
USR website for a driver.

 

[W. Watson]

Well, I got the latest driver for the modem, but now when I dial out it
tells me that there was no answer. Msg 687. I know I have a valid phone no.
and I can hear the modem noises when it dials out by listening on a phone on
the same line.

If you are asking if I have a USR CD, then the answer is maybe. This
modem is so old that I'm not entirely sure. It's possible. I'll take a
look in the morning. I find it odd that it properly identifies it and
then proceeds to install something else without a warning. That is, it
doesn't say it's unavailable so please choose from this list. Well, I'll
take a look at the USR website for a driver.

 

[DL]

That I cannot answer as its a similar problem to what I'm experiencing,
allthough in my case I only really use it for fax and for that it works
correctly. However I cannot connect to my dial up ISP, fortunately I only
use this as a backup & havent got round to determining why.

On a second note I recently installed win2k on a friends PC, the modem (an
old one) installed correctly but also gave No Dial Tone error.
I installed a different modem and it was OK

 

[W. Watson]

This modem worked on another machine with W2K, and I thought I'd never use
it again. Wrong. In any case, I can hear the dialing of the modem while I'm
listening on another line, but end with a # 678 -- no response. It seems
like this should be really easy to correct. I think in some distant time,
I've been here before. I really do not like modems. Maybe there's a
modem NG?

That I cannot answer as its a similar problem to what I'm experiencing,
allthough in my case I only really use it for fax and for that it works
correctly. However I cannot connect to my dial up ISP, fortunately I only
use this as a backup & havent got round to determining why.

On a second note I recently installed win2k on a friends PC, the modem (an
old one) installed correctly but also gave No Dial Tone error.
I installed a different modem and it was OK

 

[Bob I]

You say "can hear the dialing". You should also hear the other modem
answer/pick up and start negotiation signaling. If you don't hear that,
the modem is not going to connect.

This modem worked on another machine with W2K, and I thought I'd never
use it again. Wrong. In any case, I can hear the dialing of the modem
while I'm listening on another line, but end with a # 678 -- no
response. It seems like this should be really easy to correct. I think
in some distant time, I've been here before. I really do not like
modems. Maybe there's a modem NG?

 

[W. Watson]

I was dragged away from home for some time, and am now back. Putting X3 in
the Alternate Field did the trick.

 

[W. Watson]

Well, not quite. When I tried the X3 approach on earthlink a few hours ago,
it got to checking userid and password. However, my account expired April
30, so it failed to connect. I then tried on my new sbcglobal account and it
failed to complete the connection. Again I could hear on a separate phone
all the noise and dialing, but it just wouldn't connect. All this on an
older IBM PC of 400MHz vintage, and the latest driver.

I last used this modem successfully on 1.8GHz capability four months ago
before I went DSL. It has an older driver, and uses AT+MS=V34. I tried that
combo on the older machine now with the modem, and got nowhere.

I tried the older machine again with the X3 again on sbcglobal and
earthlink. It never got to the pwd+userid check.

In all cases, I'm using the phone #s to the proper ISP.

Good grief!

 

[W. Watson]

Isn't there some debug or list command facility that tells what is actually
happening as the modem tries to connect? If so, how do I fire it up?

 

[Bob I]

Is the phone cord in the right socket on the modem? It may be too much
line noise to connect properly to some modems.

 

[Bob I]

At best there is a connection log.