Installed new SATA hard drive, can't find old IDE hard drive

[Lynne]

I just installed a new Seagate 160 GB SATA hard drive. It installed
just fine and I installed XP on it and it is booting up just fine.
However, the computer isn't detecting the old hard drive at all. It is
not in the BIOS and not listed in Disk Manager. It worked fine before
beginning the install. It is connected the same way it was before
adding the new drive. I have checked to make sure all the connections
are tight in case they jiggled loose when I installed the new drive.
At this point I only need to access it to transfer everything over to
the new drive, although I may want to use it as backup storage. What
do I try next?

 

[Jan Alter]

I just installed a new Seagate 160 GB SATA hard drive. It installed
just fine and I installed XP on it and it is booting up just fine.
However, the computer isn't detecting the old hard drive at all. It is
not in the BIOS and not listed in Disk Manager. It worked fine before
beginning the install. It is connected the same way it was before
adding the new drive. I have checked to make sure all the connections
are tight in case they jiggled loose when I installed the new drive.
At this point I only need to access it to transfer everything over to
the new drive, although I may want to use it as backup storage. What
do I try next?

Try connecting the drive to the secondary IDE connector alone.
If it doesn't work it would be interesting to know if disconnecting the new
SATA drives allows the IDE drive to be refound.

Also, what do you have listed as your boot order of devices?
I would assume either SATA or SCSI should be listed first.

 

[Lynne]

Try connecting the drive to the secondary IDE connector alone.
If it doesn't work it would be interesting to know if disconnecting the new
SATA drives allows the IDE drive to be refound.

Also, what do you have listed as your boot order of devices?
I would assume either SATA or SCSI should be listed first.

--
Jan Alter
(e-mail address removed)
or
(e-mail address removed)12.pa.us

I tried disconnecting the SATA drive, and no drives were detected. The
secondary IDE connector is where my CD-RW and DVD-ROM drives are
connected. Should I disconnect those to try the IDE drive in that
position?

The boot order is SATA first.

Lynne

 

[visions of effty]

I tried disconnecting the SATA drive, and no drives were detected. The
secondary IDE connector is where my CD-RW and DVD-ROM drives are
connected. Should I disconnect those to try the IDE drive in that
position?

I would. If your optical drives are working, then you know that secondary
IDE header is working.

I thought that most of the time SATA and IDE is an either/or selection.
Like, most boards aren't set up to do both at the same time. Hooking up the
SATA essentially disables or steals the primary IDE channel. I could be
wrong. Odd that it won't let you have that channel back though.

If you want to move stuff from the old drive, that secondary IDE channel is
your best bet.

What model is your motherboard? Go looky at it's online support for any
wisdom on SATA plus IDE. Also, look at your BIOS, of course.

~e.

 

[Rod Speed]

I just installed a new Seagate 160 GB SATA hard drive. It installed
just fine and I installed XP on it and it is booting up just fine.
However, the computer isn't detecting the old hard drive at all. It
is not in the BIOS and not listed in Disk Manager. It worked fine
before beginning the install. It is connected the same way it was
before adding the new drive. I have checked to make sure all the
connections are tight in case they jiggled loose when I installed the
new drive. At this point I only need to access it to transfer
everything over to the new drive, although I may want to use it as
backup storage. What do I try next?

Post what Everest says about the motherboard.
http://www.majorgeeks.com/download.php?det=4181

 

[Lynne]

I tried moving the hard drive to the secondary IDE connector, but the
drive still was not detected.

And, as I stated before, it isn't detected when I disconnect the SATA
drive.

I thought that most of the time SATA and IDE is an either/or selection.
Like, most boards aren't set up to do both at the same time. Hooking up the
SATA essentially disables or steals the primary IDE channel. I could be
wrong. Odd that it won't let you have that channel back though.

My understanding is that I should be able to have both on this board.
And, as you said, it seems that if I disconnect the SATA, I ought to
be able to revert to the IDE if that's the case.

If you want to move stuff from the old drive, that secondary IDE channel is
your best bet.

Tried it, no luck.

What model is your motherboard? Go looky at it's online support for any
wisdom on SATA plus IDE. Also, look at your BIOS, of course.

Thanks for that recommendation. It's an Intel 865BF. I searched the
knowledge base and couldn't find much of use, but I have contacted
their technical support.

What should I be looking for in the BIOS? I've certainly looked at it
and for online support, but nothing is standing out as a red flag for
my problem.

Any other suggestions? I don't see how adding the SATA drive and
leaving the IDE drive in place has made the IDE drive completely
undetectable. It worked fine before. Why doesn't disconnecting the
SATA drive allow it to be detected now?

Any help would be much appreciated!

 

[visions of effty]

I tried moving the hard drive to the secondary IDE connector, but the
drive still was not detected.

And, as I stated before, it isn't detected when I disconnect the SATA
drive.


My understanding is that I should be able to have both on this board.
And, as you said, it seems that if I disconnect the SATA, I ought to
be able to revert to the IDE if that's the case.


Tried it, no luck.


Thanks for that recommendation. It's an Intel 865BF. I searched the
knowledge base and couldn't find much of use, but I have contacted
their technical support.

What should I be looking for in the BIOS? I've certainly looked at it
and for online support, but nothing is standing out as a red flag for
my problem.

Any other suggestions? I don't see how adding the SATA drive and
leaving the IDE drive in place has made the IDE drive completely
undetectable. It worked fine before. Why doesn't disconnecting the
SATA drive allow it to be detected now?

Puzzling...

On Intel boards I *believe* the BIOS setting is just called "enhanced." You
would need to enable "enhanced"
(Under Drive Configuration) to allow SATA plus full IDE. Hooking up the
SATA could have flipped something in BIOS. Going back to default settings
would probably get your IDE channel back, but ultimately that's not what you
want. Like, Drive Configuration>Onboard SATA>SATA disabled should get your
IDE back.

ftp://download.intel.com/support/motherboards/desktop/sb/biosglossarybymenu_v04.pdf
Is Intel's generic BIOS guide.

I was thinking along the lines that there might be known issue with that
board, and (lo and behold) there are when using SATA and Windows XP. Or
rather, there are issues with the 865 chipset.

Intel, to this end, has apparently put together an update (or updater) for
the inf file. Google "Intel inf update 865" and find the most recent
version.

Like this one (at the top) for Windows XP.
http://tinyurl.com/k735b

Any help would be much appreciated!

Just out of curiousity have you tried the old drive on any other setup to
verify that it still works?

I'd try finding "enhanced" in BIOS, and I'd definately get that updater if
you use XP.

Cheers!

~e.