B
browncombs
Recently I purchase a Dell Dimension 4600 Desktop that
came with Windows XP Home Edition. I purchase Windows XP
Professional from my College, installed it, and realized
that I installed a completely new version instead of an
upgrade. The system installed sucessfully. Several days
later I transferred all of my files from an old computer
to the new computer using Intellimover software. The
file transfers were sucessful. I noticed that the
support features for my HP PSC 950 were not installed on
my system, therefore I installed the software for the HP
PSC 950, not realizing that my printer was installed with
the drivers that came with the Dell Windows XP Home
system. Shortly after that I was unable to use any of my
USB ports and there are a total of 8. I ran a diagnostic
test on the Dell system and all the USB hubs checked out
okay. I then attempted to reinstall Windows XP
Professional thinking this would correct the problem, but
with 34 minutes left into the installation I get an Error
Message: STOP: 0X000000C2. It stated that Windows was
being shut down to avoid damage to the system and when I
tried to restart the system upon shutting it down it
attempted to continue the installation from where it left
off, and I don't have a clue on how to abort this
installation completely and go back to the original
Windows XP Professional that was already installed. I
called Dell Support and they said it would involve
deleting my entire harddrive, but I have important
information that I don't wish to lose. Since I purchased
the software at the College I have Information Services
attempting to finish the installation that was in
progress, but they haven't gotten to it yet so I don't
know if they're going to be sucessful.
Can anyone help me?
came with Windows XP Home Edition. I purchase Windows XP
Professional from my College, installed it, and realized
that I installed a completely new version instead of an
upgrade. The system installed sucessfully. Several days
later I transferred all of my files from an old computer
to the new computer using Intellimover software. The
file transfers were sucessful. I noticed that the
support features for my HP PSC 950 were not installed on
my system, therefore I installed the software for the HP
PSC 950, not realizing that my printer was installed with
the drivers that came with the Dell Windows XP Home
system. Shortly after that I was unable to use any of my
USB ports and there are a total of 8. I ran a diagnostic
test on the Dell system and all the USB hubs checked out
okay. I then attempted to reinstall Windows XP
Professional thinking this would correct the problem, but
with 34 minutes left into the installation I get an Error
Message: STOP: 0X000000C2. It stated that Windows was
being shut down to avoid damage to the system and when I
tried to restart the system upon shutting it down it
attempted to continue the installation from where it left
off, and I don't have a clue on how to abort this
installation completely and go back to the original
Windows XP Professional that was already installed. I
called Dell Support and they said it would involve
deleting my entire harddrive, but I have important
information that I don't wish to lose. Since I purchased
the software at the College I have Information Services
attempting to finish the installation that was in
progress, but they haven't gotten to it yet so I don't
know if they're going to be sucessful.
Can anyone help me?