Install: System DLLs corrupt or missing

[Guest]

Hi,

I am trying to install a software program called The Business Strategy Game
V. 7.2
When I put the cd-rom in the message "Install: System DLLs corrupt or
missing" It doesn't tell me which DLLs. I click okay and that is all that
happens. I went to the software website and there is NO information there
(http://www.mhhe.com/bsg). Please help me, I need this program installed on
my compter for a class I'm in.

Thanks
Leah
P.S. I don't know much technical stuff about computers so take it easy with
the lingo ;-)

 

[Guest]

Leah, Not that I can help you, but after trolling most of the Win boards, it
seems that alot of people are having the same problem today. I know I am.
It's not the new software you bought.
April

 

[Sven]

Obviously, your program was not designed to run on the Windows XP Operating
System. You can:

(1.) Complain to the school.

(2.) Find a Windows 98/ME machine to install your software on

(3.) Configure your current system to dual-boot Win XP and Win 98/ME and
install your software on the Win 98/ME partition

(4.) Try "Compatibility Mode" in Windows XP.



To learn about "Compatibility": Click the "Start" button, click on
"Help and Support"

Type in "Compatibility".



Windows Help and Support Center offers these instructions:



Getting older programs to run on Windows XP.

Most programs run properly on Windows XP. The exceptions are some older
games and other programs that were written specifically for an earlier
version of Windows. To run your program on Windows XP, try the following:



Run the Program Compatibility Wizard. As an alternative, you can set the
compatibility properties manually.

Update your program, drivers, or hardware.

These options are covered in detail below.



The Program Compatibility Wizard

This wizard prompts you to test your program in different modes
(environments) and with various settings. For example, if the program was
originally designed to run on Windows 95, set the compatibility mode to
Windows 95 and try running your program again. If successful, the program
will start in that mode each time. The wizard also allows you to try
different settings, such as switching the display to 256 colors and the
screen resolution to 640 x 480 pixels.



If compatibility problems prevent you from installing a program on Windows
XP, run the Program Compatibility Wizard on the setup file for the program.
The file might be called Setup.exe or something similar, and is probably
located on the Installation disc for the program.



To run the Program Compatibility Wizard

Start the Program Compatibility Wizard.

Follow the instructions in the wizard.

Note



To start the Program Compatibility Wizard, click Start, click Help and
Support, click Find compatible hardware and software for Windows XP, and
then, under See Also in the navigation pane, click Program Compatibility
Wizard.

Set the compatibility properties manually

As an alternative to running the Program Compatibility Wizard, you can set
the compatibility properties for a program manually. The settings are the
same as the options in the Program Compatibility Wizard.



To set the compatibility properties for a program manually

Right-click the program icon on your desktop or the shortcut on the Start
menu for the program you want to run, and then click Properties.

Click the Compatibility tab, and change the compatibility settings for your
program.

Notes



The Compatibility tab is only available for programs installed on your hard
drive. Although you can run the Program Compatibility Wizard on programs or
setup files on a CD-ROM or floppy disk, your changes will not remain in
effect after you close the program.

For more information about an option on the Compatibility tab, right-click
the option and then click What's This.

Update your program or drivers

If your program does not run correctly after testing it with the Program
Compatibility Wizard, check the Web for updates or other fixes, as follows:



Check the Web site of the program's manufacturer to see if an update is
available.

Check Windows Update to see if a fix is available for the program. Click
Home on the menu bar of Help and Support Center, then click Windows Update
in the right pane.

If the program is a game that uses DirectX, ensure that you are using the
latest version of DirectX. In addition, check the Web site of the
manufacturer of your video card or sound card to see if newer drivers are
available for either of them.



Good luck,



Steve

 

[Guest]

Actually the specifications for the software are:
Windows, 95, 98, NT, 2000 or XP
Microsoft Excel 2000 or XP
233 MHz or faster
128+ megabytes of RAM
5 MB of Hard Disk Space

All of which I have.

So I don't think that is the problem.

 

[Sven]

McGraw-Hill Irwin does not list Windows XP as a supported Operating system.
See here:

http://www.mhhe.com/business/management/thompson_elearning/bsg3.mhtml
System Requirements for the Company Program
Operating System....... Windows 95, 98, NT, or 2000

****************
Educational programs typically deploy a small database. Very often those
databases that run well on Win 2000 Workstation/Server will not install on
Windows XP or on Windows Server 2003.
I learned that lesson when my $800 reference library, which installed and
ran fine on Win 2000, would install neither on Win XP nor on Win Server
2003.

Good luck,

Steve

 

[Guest]

The hard copy of the manual that came with the cd says that it will run on
XP, but the website doesn't., I tried changing the compatibility to 2000, 98
and 95 and the same DLLs corrupt or missing error came up each time.

I know the game is somehow installed on the computers in the lab at my
school, which uses XP...I don't know...ahhh frustration. And other people in
my group have it installed on their computers fine...they use XP.

Is...." (3.) Configure your current system to dual-boot Win XP and Win 98/ME
and install your software on the Win 98/ME partition" difficult to do?

thanks

 

[Sven]

If your school and fellow classmates have successfully installed the
software on XP machines, I would suspect:
(1.) You received a munged CD
(2.) Your CD drive is mis-reading the CD
(3.) Your Temporary folders contain so much gunk that it is affecting your
installation

Things to try:
(1.) Ask one of your fellow students who got a successful install if you can
borrow their CD.
(2.) Download the program from McGraw-Hill Irwin and install that version.
(3.) Run Disk Cleanup (Programs | Accessories | System Tools) to clean out
all of your temporary folders

Good luck,

Steve