Install fails with "vbscript not installed"

M

Mirko D. Walter

Hi there ;)

the iTunes7 and Photoshop CS3 beta installers fail with the same error
2739 - iTunes missing vbscript and Photoshop missing jscript.

I searched the web for quite a while and the only solution I read about was
that maybe the windows scripting runtime was not registered correctly. So I
tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
expected without change in behaviour.

My guess is that this is a problem with the security-settings for the
msi-system not able to run scripts with enough rights (or even at all). So I
switched about anything I found (group policies, security-settings, disabled
uac and so on) - but nothing helps.

I think I'm not the only one who "suffers" from these symptons. Did anybody
successfully found out where the switch is that changes the scripting- or
msi-subsystem to "super-user-let-me-do-anything"?

I hate it when such essential environment are changed without telling
anybody. The RC1-version didn't show this behaviour...

Bye,
Mirko
 
G

Guest

:

hi there;

i have the same problem
please could anyone mail me if you solve the problem?
my email: (e-mail address removed)

thanks
 
G

Guest

I also get the VB script error when I install itunes. Does anyone have a
soltuion?
 
G

Guest

Same error installing iTunes7 here. I searched all over the apple and ms
sites for a solution. No luck. I have a brand new computer with OEM Vista
Home Premium with bundled antivirus and firewall. I don't see any way to
turn off script blocking. I know how to run scripts, but how do you
"re-register VBScript"? It seems like Apple would be getting a ton of
complaints, and post probably a simple fix on their support site?
 
G

Guest

thanks lowrider75

your solution was passed on by dr bug

it fixed my installation problems with itunes and quicktime

your hard work and research are much appreciated

colin
 
G

Guest

Thank you so much lowrider75 for your advice. After 6 DAYS of trying
everything your advice was successful.THANKS again.
 
G

Guest

Mirko D. Walter said:
Hi there ;)

the iTunes7 and Photoshop CS3 beta installers fail with the same error
2739 - iTunes missing vbscript and Photoshop missing jscript.

I searched the web for quite a while and the only solution I read about was
that maybe the windows scripting runtime was not registered correctly. So I
tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
expected without change in behaviour.

My guess is that this is a problem with the security-settings for the
msi-system not able to run scripts with enough rights (or even at all). So I
switched about anything I found (group policies, security-settings, disabled
uac and so on) - but nothing helps.

I think I'm not the only one who "suffers" from these symptons. Did anybody
successfully found out where the switch is that changes the scripting- or
msi-subsystem to "super-user-let-me-do-anything"?

I hate it when such essential environment are changed without telling
anybody. The RC1-version didn't show this behaviour...

Bye,
Mirko



Hi
I have a very similar problem in that I cannot download latest version of
Itune but have no idea how to fix it - come on Microsoft or itunes how about
it
cheers.Yvonne
 
G

Guest

lowrider75 said:
I downloaded the latest iTunes version and got the same error message.
After a lot of trial and error and research on the Internet I found a
solution that worked for me. I hope it also helps other users trying to
install iTunes on Vista.

1. Start Menu -> All Programs -> Accessories -> Right Click on Command
Prompt -> Run As Administrator.

2. If you don’t end up in the C:\windows\system32 folder, go there

3. Once there type in regsvr32 vbscript.dll and press enter

4. You should get a conformation message

5. Install iTunes



Hope this helps:confused:
 
G

Guest

hi lowrider i tried what you said with the vbscript but it kept saying you
need permission to perform this action,any ideas?
 

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