Install fails with "vbscript not installed"

  • Thread starter Thread starter Mirko D. Walter
  • Start date Start date
M

Mirko D. Walter

Hi there ;)

the iTunes7 and Photoshop CS3 beta installers fail with the same error
2739 - iTunes missing vbscript and Photoshop missing jscript.

I searched the web for quite a while and the only solution I read about was
that maybe the windows scripting runtime was not registered correctly. So I
tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
expected without change in behaviour.

My guess is that this is a problem with the security-settings for the
msi-system not able to run scripts with enough rights (or even at all). So I
switched about anything I found (group policies, security-settings, disabled
uac and so on) - but nothing helps.

I think I'm not the only one who "suffers" from these symptons. Did anybody
successfully found out where the switch is that changes the scripting- or
msi-subsystem to "super-user-let-me-do-anything"?

I hate it when such essential environment are changed without telling
anybody. The RC1-version didn't show this behaviour...

Bye,
Mirko
 
:

hi there;

i have the same problem
please could anyone mail me if you solve the problem?
my email: (e-mail address removed)

thanks
 
Same error installing iTunes7 here. I searched all over the apple and ms
sites for a solution. No luck. I have a brand new computer with OEM Vista
Home Premium with bundled antivirus and firewall. I don't see any way to
turn off script blocking. I know how to run scripts, but how do you
"re-register VBScript"? It seems like Apple would be getting a ton of
complaints, and post probably a simple fix on their support site?
 
thanks lowrider75

your solution was passed on by dr bug

it fixed my installation problems with itunes and quicktime

your hard work and research are much appreciated

colin
 
Thank you so much lowrider75 for your advice. After 6 DAYS of trying
everything your advice was successful.THANKS again.
 
Mirko D. Walter said:
Hi there ;)

the iTunes7 and Photoshop CS3 beta installers fail with the same error
2739 - iTunes missing vbscript and Photoshop missing jscript.

I searched the web for quite a while and the only solution I read about was
that maybe the windows scripting runtime was not registered correctly. So I
tried a vb-script like "msgbox vbscript.version" and this shows 5.7 (using
Vista 64bit RTM). But I did re-register the vbscript.dll and jscript.dll. As
expected without change in behaviour.

My guess is that this is a problem with the security-settings for the
msi-system not able to run scripts with enough rights (or even at all). So I
switched about anything I found (group policies, security-settings, disabled
uac and so on) - but nothing helps.

I think I'm not the only one who "suffers" from these symptons. Did anybody
successfully found out where the switch is that changes the scripting- or
msi-subsystem to "super-user-let-me-do-anything"?

I hate it when such essential environment are changed without telling
anybody. The RC1-version didn't show this behaviour...

Bye,
Mirko



Hi
I have a very similar problem in that I cannot download latest version of
Itune but have no idea how to fix it - come on Microsoft or itunes how about
it
cheers.Yvonne
 
lowrider75 said:
I downloaded the latest iTunes version and got the same error message.
After a lot of trial and error and research on the Internet I found a
solution that worked for me. I hope it also helps other users trying to
install iTunes on Vista.

1. Start Menu -> All Programs -> Accessories -> Right Click on Command
Prompt -> Run As Administrator.

2. If you don’t end up in the C:\windows\system32 folder, go there

3. Once there type in regsvr32 vbscript.dll and press enter

4. You should get a conformation message

5. Install iTunes



Hope this helps:confused:
 
hi lowrider i tried what you said with the vbscript but it kept saying you
need permission to perform this action,any ideas?
 
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