Install Error

[Robert Sharon]

In Windows XP, when attempting to reinstall Norton AntiVirus 2004 from the
manufacturer's CD, I receive the following message:

"Error 1324. The folder path 'My Pictures' contains an invalid character".
Therefore, it cannot install the program.

Please advise.

 

[Star Fleet Admiral Q]

Advice: http://www.symantec.com


--

Star Fleet Admiral Q @ your Service!

http://www.google.com
Google is your "Friend"

 

[Ramesh, MS-MVP]

http://groups.google.co.in/[email protected]&output=gplain

 

[Robert Sharon]

I opened the following link and then searched the Registry for 'My Pictures'
at the identified location. However, I could only find 'My Documents' at
"HKCU\Software\Microsoft\Windows\Current Version\Explorer\User Shell
Folders" in the right pane and nothing identified as 'My Pictures'.

 

[Ramesh, MS-MVP]

Robert,

Check the My Pictures path here:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders

If you have plans to redirect the My Pictures folder, then do it here by
creating a new "My Pictures" value:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

 

[Ramesh, MS-MVP]

"Error 1324. The folder path 'Documents and Settings' contains an invalid
character" error message when you install Office 2000:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q325069&

Error: "Error 1324: The folder path <folder name> contains an invalid
character" during installation or uninstallation:
http://service1.symantec.com/SUPPOR...56ee600534d6c&dtype=&prod=&ver=&osv=&osv_lvl=

 

[johnmwarden]

In Windows XP, when attempting to reinstall Norton AntiVirus 2004 from the
manufacturer's CD, I receive the following message:

"Error 1324. The folder path 'My Pictures' contains an invalid character".
Therefore, it cannot install the program.

Please advise.

I ran into the same error message when upgrading NAV 2004 to NAV 2005.
Problem was with a mapped network drive that had been disconnected on
the client end due to a permissions change on the share itself. After
re-establishing the drive mapping using the same driver-letter, the
installation began functioning again after I answered the error dialog
box with Retry.

HTH
JMWarden