INSTALL BCM - uninstall BCM - install BCM - still no BCM


G

Guest

HI - whew - please help me get my OUTLOOK w/bcm to show my BC's again.

I excitedly have the fat 2 disk set of OFFICE SBM 2006. It works but for the
BCM (the second most important part after email). In increasingly desperate
attempts to get it to function correctly, I read and did most of what was
suggested here in this forum. I put in CD ONE to put in OUTLOOK, put in CD 2
to added BCM (and accounting) and after several attempts of install and
un-install and re-install I got it to work - BUT with NO TOOLBAR. sigh... 2
days full of frustrating hours I have NO BCM, NO TOOLBAR and NO MORE CLUES as
to what to do.

PULEEEEZE TEAM MS - help me get back to work here.
FEEDBACK CLUES: The registry (as in another post) says: REGDWORD (3) and
I've done ALL of the updates. BIG CLUE - I also re-installed WINXP (pro) and
noticed it added me (log in name) twice, once as DRIX (primary) and NOW I'm
DRIX.millhouse (my network) with my other programs still listed there but w/o
functionality to them. (sigh again...) PULEEEZE help me kidz - im losing
time - patience - AND the names/numbers to MY CLIENTS!!!!!!! (yikes!)
THANX - I'll be here waiting for your holy words of cure.
Drix
 
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G

Guest

An Addendum - 10 minutes later)
I just went into the DATA FILE MANAGEMENT setting on OLK (outlook) and added
BCM. Like before - it installs it but there is NO TOOLBAR so I cannot
restore - move - or add contact to my old BCM contact database. (from a
previous version of outlook). SO - my problems are reduced to ADDING THE BCM
TOOLBAR to the top of my OUTLOOK 2003 window.
I have the OUTLOOK CONNECTOR showing but no BCM. thanx again - in advance -
DRIX
 
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F

Frank Kurka

I had what I think is a similar problem ..

I kept reinstalling, repaiiring, updateing, etc. with no changes to the menu
bar for Business Tools ..

What I had to do at the end was to look for a menu item "tools/ install add
ons" (I think)

Even though the product had been "activated" it was still listed in the add
on choices to be done

.. after doing that .. It showed up in the menu bar and was perfectly
finished.

Unfortunately, the "install add ons" choice seems to have disappeared
afterwards so I can't confirm it and give exact steps.

It seems to go away when everything works right.

Don't give up ..

:))
 

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