Ink deposits. IP3000

[Johnny]

I have a Canon IP3000, about a year old. When I use photo quality paper
(satin) it deposits black in at the edges of the paper (as much on the side
of the paper as on the face), one bit either side, about half an inch along
the long axis, at both ends of the long axis of the paper. And it leaves an
inky mess on the face also, just above what would be the letterhead zone (at
both ends) on a sheet of A4. When I use double-sided matt paper I get just
the mess, and at one end. When I use ordinary paper it doesn't make these
messes.
I have tried the printer's cleaning process and have also put watercolour
paper soaked in isopropyl alcohol through the region where the brushes and
rollers are, and the brushes seem to have gathered a fair bit of surplus ink
which comes out onto the watercolour paper, but the problem doesn't seem to
get all that much better.
Is there anything I can do?
Have wasted heaps of photo paper and ink.
Cheers.

 

[measekite]

If you are (now and always) used genuine Canon ink than I suggest you
call Canon. If you are using or have ever used inferior generic ink
then I would call the relabeler and tell them that their ink ruined your
printer.

 

[Johnny]

Thankyou. I have only ever used Canon ink. But if my printer is over a year
old, as I suspect it is, my statutory rights have expired.
Cheers.

 

[Paul Heslop]

Thankyou. I have only ever used Canon ink. But if my printer is over a year
old, as I suspect it is, my statutory rights have expired.
Cheers.

Johnny, Measkite likes to blame everything on ink that isn't branded
my manufacturers so your reply is bliss to my eyes :O)

have you run the cleaning for bottom plate?

 

[Johnny]

I think I have cleaned bloody everything. It seems like the deposit has a
continual source, unless there is some deposit I have overlooked.
When I bought the printer it was after using an Epsom printer and also
generic ink, and getting truly frustrated with the printer. The shop
assistant told me, when I got the Canon, that if I used generic ink I would
in all likelihood become another of the many customers who comes back 18
months later needing to buy a new printer. I have spent a lot of money on
the Canon ink and it seems as though the printer has not even lasted 18
months.

Cheers.

 

[Paul Heslop]

I think I have cleaned bloody everything. It seems like the deposit has a
continual source, unless there is some deposit I have overlooked.
When I bought the printer it was after using an Epsom printer and also
generic ink, and getting truly frustrated with the printer. The shop
assistant told me, when I got the Canon, that if I used generic ink I would
in all likelihood become another of the many customers who comes back 18
months later needing to buy a new printer. I have spent a lot of money on
the Canon ink and it seems as though the printer has not even lasted 18
months.

Cheers.

They'll do anything, as will mesekite, to keep you on the expensive
stuff.

I'm just curious, this really isn't an answer to your problem but I
guess you will have tried feeding paper in using both methods
(tray/paper hold)?

I have heard of folks with this problem with the pixma printers but
cannot recall the exact method of fixing it. Hopefully someone with a
pixma who has cured the thing can jump in and help.

 

[Frank]

Thankyou. I have only ever used Canon ink. But if my printer is over a year
old, as I suspect it is, my statutory rights have expired.
Cheers.

I would call Canon anyway. They might have an easy fix or offer to
replace the printer, especially when they hear that it was their own,
overpriced oem canon ink that ruined your printer.
BTW, pay no attention to that moron troll meashershithead's postings.
He's our resident brain dead idiot.
Frank

 

[measekite]

Thankyou. I have only ever used Canon ink. But if my printer is over a year
old, as I suspect it is, my statutory rights have expired.
Cheers.

I hear what you are saying but:::::

If you still call Canon even though the warranty on your printer may be
complete, Canon has been known to give you a printer exchange as a good
will gesture.

 

[Tony]

I have a Canon IP3000, about a year old. When I use photo quality paper
(satin) it deposits black in at the edges of the paper (as much on the side
of the paper as on the face), one bit either side, about half an inch along
the long axis, at both ends of the long axis of the paper. And it leaves an
inky mess on the face also, just above what would be the letterhead zone (at
both ends) on a sheet of A4. When I use double-sided matt paper I get just
the mess, and at one end. When I use ordinary paper it doesn't make these
messes.
I have tried the printer's cleaning process and have also put watercolour
paper soaked in isopropyl alcohol through the region where the brushes and
rollers are, and the brushes seem to have gathered a fair bit of surplus ink
which comes out onto the watercolour paper, but the problem doesn't seem to
get all that much better.
Is there anything I can do?
Have wasted heaps of photo paper and ink.
Cheers.

On the face of it this sounds like the printer has an unusual but serious
problem. What concerns me is the ink that (from your description) is missing
the paper, is that what is happening?
What photo paper are you using? Is it Canon paper? There are some strange
issues with paper that does not match the ink and whilst there are papers that
work well with Canon ink, not all do. Does the mess look like ink bleeding from
the image or is it unrelated to the image completely?
Tony

 

[Johnny]

On the face of it this sounds like the printer has an unusual but serious

problem. What concerns me is the ink that (from your description) is
missing
the paper, is that what is happening?

No, the image itself is fine. The strange thing is that when I did an
experiment in which I turned the photo paper upside-down so that it was
printing on the wrong side, the mess did not appear. It seems to be related
to the texture of the paper surface. And I still feel it occurs at the stage
where it passes through the brushes, at the end of the process.

What photo paper are you using? Is it Canon paper?

PC Line.

There are some strange

issues with paper that does not match the ink and whilst there are papers
that
work well with Canon ink, not all do. Does the mess look like ink bleeding
from
the image or is it unrelated to the image completely?

Unrelated to the image.

Cheers.

 

[George E. Cawthon]

No, the image itself is fine. The strange thing is that when I did an
experiment in which I turned the photo paper upside-down so that it was
printing on the wrong side, the mess did not appear. It seems to be related
to the texture of the paper surface. And I still feel it occurs at the stage
where it passes through the brushes, at the end of the process.

I think you found the problem. The side of the
paper that you think is right is actually the
wrong side.

 

[Tony]

No, the image itself is fine. The strange thing is that when I did an
experiment in which I turned the photo paper upside-down so that it was
printing on the wrong side, the mess did not appear. It seems to be related
to the texture of the paper surface. And I still feel it occurs at the stage
where it passes through the brushes, at the end of the process.



PC Line.

There are some strange

Unrelated to the image.

Cheers.

I suggest you buy a small pack of Canon Photo paper and try that, let us know
how it works. I have seen some very weird problems caused by incompatible paper
and ink combinations.
Tony

 

[Paul Heslop]

No, the image itself is fine. The strange thing is that when I did an
experiment in which I turned the photo paper upside-down so that it was
printing on the wrong side, the mess did not appear. It seems to be related
to the texture of the paper surface. And I still feel it occurs at the stage
where it passes through the brushes, at the end of the process.


PC Line.

Johnny, is this PC Line as in PC World's own brand? If so take the
recommendation to try another brand, one with a better rep.

 

[Johnny]

I think you found the problem. The side of the paper that you think is
right is actually the wrong side.

No - this is not the case. I am experienced with the paper and in any case
the side of the paper I knew was the wrong side had no kind of a printout -
the ink bled badly over the surface, contrary to how it turned out on the
other side.

Cheers.

 

[Johnny]

I still haven't solved this (below), even with the help of Canon - I wonder
if it helps if I say that the ink appears near the corners of the paper and
only when the printed surface reaches to an inch or so of the edge of the
long axis of the paper.
Cheers.

 

[measekite]

Ask Canon to replace it under the warranty, Even if the warranty period
has expired they have been known to make exceptions and replace the
printer. Make sure that you always use Canon ink.