G
Guest
HASSAN SHAWAN AL-FAZARI
P.O. Box 1196, P.C. 133, Sultanate of Oman
Mobile: (+968) 99355687 / 92888870
E-mail: (e-mail address removed) & (e-mail address removed) .
Objective
To acquire Administrator position that requires public relations and active
participation in the planning and implementation of overall company goals.
Education
Jabber Bin Zaid Secondary School Certificate 1998/1999
International Training Institute Certificate Admin Level 2
Dec. 2000
Dubai Etisalat Academy:
(Customer service) Certificate Courses Oct 10, 2002
(Customer service) Representative Certificate Courses Nov 11, 2004
Certificate Courses at Oman language Center in:
ï¶ MS Word
ï¶ MS Excel
ï¶ MS PowerPoint
ï¶ MS Internet
Work Experience
Abdul Quadir AL_ Jahdhamy Trading & Cont. Est.
Secretary & Public Relation Officer from 10/11/1999 –
20/11/2000
Omantel Call center (Hayyak Dept. 196)
Technical Support and Assistant Supervisor, Through Consultant Contract,
between Talking Page & Omantel from 12/02/2001 –
2/8/2002
Oman Mobile Telecommunication call center Dept “196
Technical Support & Acting Technical Assistant Supervisor. from
3/8/2002 up to date
Over five years experience in the Call center.
Key Skills
Strong leadership skills.
Work well under pressure and results oriented.
Self motivated and a problem solver.
Technical understanding.
Developed excellent customer oriented stills.
Work effectively with individual and groups of people
Maintain confidentiality
Contribute to the effectiveness of work.
Receive & transmit information.
Good communication skills.
Languages
Arabic - reading, writing and speaking.
English - reading, writing and speaking.
Swahili - reading and speaking.
Indian - speaking (poor).
P.O. Box 1196, P.C. 133, Sultanate of Oman
Mobile: (+968) 99355687 / 92888870
E-mail: (e-mail address removed) & (e-mail address removed) .
Objective
To acquire Administrator position that requires public relations and active
participation in the planning and implementation of overall company goals.
Education
Jabber Bin Zaid Secondary School Certificate 1998/1999
International Training Institute Certificate Admin Level 2
Dec. 2000
Dubai Etisalat Academy:
(Customer service) Certificate Courses Oct 10, 2002
(Customer service) Representative Certificate Courses Nov 11, 2004
Certificate Courses at Oman language Center in:
ï¶ MS Word
ï¶ MS Excel
ï¶ MS PowerPoint
ï¶ MS Internet
Work Experience
Abdul Quadir AL_ Jahdhamy Trading & Cont. Est.
Secretary & Public Relation Officer from 10/11/1999 –
20/11/2000
Omantel Call center (Hayyak Dept. 196)
Technical Support and Assistant Supervisor, Through Consultant Contract,
between Talking Page & Omantel from 12/02/2001 –
2/8/2002
Oman Mobile Telecommunication call center Dept “196
Technical Support & Acting Technical Assistant Supervisor. from
3/8/2002 up to date
Over five years experience in the Call center.
Key Skills
Strong leadership skills.
Work well under pressure and results oriented.
Self motivated and a problem solver.
Technical understanding.
Developed excellent customer oriented stills.
Work effectively with individual and groups of people
Maintain confidentiality
Contribute to the effectiveness of work.
Receive & transmit information.
Good communication skills.
Languages
Arabic - reading, writing and speaking.
English - reading, writing and speaking.
Swahili - reading and speaking.
Indian - speaking (poor).