Incorrect autotext for path and file name

[Guest]

I am unable to add the document name and path to my footers using
autotext/autoinsert. Instead of adding the path, I get a series of small
boxes, almost like I inserted a graphic. I cannot figure out how to reset the
autotext so the proper info will appear. HELP!
I enter view-> header/footer, and select the file name and path from the
drop down box. then all I see inserted are these little boxes. All the word
docs I have will not allow me to use the file name & path, but my excel docs
work properly. What have I done?

 

[Summer]

While in the footer select the field and modify the Footer style to be Arial
8 point or Times 8 point etc you may have it sent to symbols or windings.
Hope this helps.