Incoming junk mail not going to Junk E-Mail folder

[Russell Campbell]

Yes, yes, here I am again. I have this situation where the incoming e-mail
is not being dropped into the Junk E-Mail folder. The setting is set to
low, which is the default, yet all the junk mail which would normally drop
into my Junk E-Mail folder ends up in my Inbox. I had this recently and I
was searching for a solution, but had not made any changes in days, and then
it just started working again. Unfortunately, I had to reformat the drive
and reinstall everything and now this has come up again. What fun. Does
anyone have any suggestions? This is Outlook 2003 under WinXP SP2 with a
POP account. All updates are applied since I use Microsoft Update in
automatic mode.

 

[Uncle Grumpy]

Unfortunately, I had to reformat the drive
and reinstall everything and now this has come up again. What fun. Does
anyone have any suggestions? This is Outlook 2003 under WinXP SP2 with a
POP account. All updates are applied since I use Microsoft Update in
automatic mode.

I had that happen after a recent update of the Outlook Junk Mail
Filter. I uninstalled it, then re-installed it.

No problems since.

 

[Russell Campbell]

I'll try it, but how do you uninstall the junk mail filter (or were you
talking about uninstalling and reinstalling Outlook)?

 

[Uncle Grumpy]

I'll try it, but how do you uninstall the junk mail filter (or were you
talking about uninstalling and reinstalling Outlook)?

Nope... the update. I used Control Panel, Add or remove Programs -
with the block to show updates checked.

 

[Russell Campbell]

Well, I'm the grumpy one today. I'm having to resist the very strong urge
to catch a plane to Redmond and beat the holy living s--t out of Bill Gates.
I uninstalled the Junk E-Mail filter update and tried Outlook. Same
problem. Then I went to the Microsoft Update site to reinstall it. It
scans my computer and tells me that I need the Office 2007 SP 1 update.
Well, guess what? I don't have that product on my machine, so I'm wondering
how the h-ll M$ thinks I need the service pack. But - you say - just
deselect it and don't download it. Ah, wouldn't that be a nice option . . .
if only those piss-ants gave me that option. I don't want an update I don't
need and I especially don't want it when it's a 620 MB download. Further
investigation seems to indicate that because I have Expression Web, I have
to download a 620 MB update, the great majority of which will not apply to
me at all. Again, I'd like to just deselect this update, but those jerks
don't allow for that. Who do I choke first?!

 

[Russell Campbell]

Ok . . . the Office Update site let me install just the Junk E-Mail filter
and that did fix the problem. So Kudos and thanks to you, Uncle Grumpy.
Now . . . don't think I'm forgiving M$ . . . I still have the problem of not
being able to get Outlook Express to start from Outlook to access newsgroups
and I still have the issue of installing Outlook on my wife's computer
without it trying to use only the nonexistent Exchange server on my network
and instead use a POP account. You'd think a company with a multibillion
dollar cash horde could get some of this stuff to work correctly, but then
you'd remember it's Microsoft and you'd realize what a pipe dream that is!
My New Year's resolution will be to start moving to Linux and seriously
suggesting that to my clients.

 

[Uncle Grumpy]

Ok . . . the Office Update site let me install just the Junk E-Mail filter
and that did fix the problem. So Kudos and thanks to you, Uncle Grumpy.

You're welcome.