inbox repair tool fails to complete

[Greta Grip]

hi,

I've been having problems with my newish laptop XP & Office 2003 ST edition.
Tried to run inbox repair tool on the .pst. I get the message that says
internal errors were found, and I selected the box for a backup file to be
created, but the process hangs on the repair. I tried twice, and can verify
the .bak file is there and the same size as the .pst, but the repair won't
complete. Using the Task Manager indicates the process is not responding.
Happened twice in a row.

Any thoughts?

Thanks,
Carmen

 

[Brian Tillman]

I've been having problems with my newish laptop XP & Office 2003 ST
edition. Tried to run inbox repair tool on the .pst. I get the
message that says internal errors were found, and I selected the box
for a backup file to be created, but the process hangs on the repair.
I tried twice, and can verify the .bak file is there and the same
size as the .pst, but the repair won't complete. Using the Task
Manager indicates the process is not responding. Happened twice in a
row.

Try alternating CHKDSK and SCANPST runs and do that several times/