Inbox message automatically deleted when replying or forwarding th

G

Guest

For 2 days, whenever I reply to an Inbox email message, the reply is sent (saved in sent folder) but the original email message in the Inbox disappears. Same when forwarding. Once or twice the Inbox message has appeared in the Deleted folder but mostly it disappe3ars into email heaven. Can anyone help me?
 
J

Jocelyn Fiorello [MVP - Outlook]

It's probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply to a
message, it becomes "read" and so it disappears when an "unread messages"
view is set. Change the view back to Messages and your hidden messages
should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which can
also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
G

Guest

I thought I was going crazy !!!!

This started to happen to me late last week. The message TRULY disappears;
it is not available upon changing view, nor is it in the Deleted folder.

In fact, the WHOLE thread disappears for me. I did an inbox repair with the
repair tool, but it happened again today.

I can not afford to lose emails... I am exploring a non-Outlook solution
although I have been an Outlook user since it first came out.

Did you by any chance install GoogleDesktop or Copernic (similar to
GoogleDesktop) in the last few days before this started?

Thx

-- Luis Mederos
(e-mail address removed)
 
G

Guest

reposting due to server reported error upon post

I have had the same problem. The message truly disappears (not hidden by
view change or sort, not in the deleted folder); in fact the whole thread
disappears.

Did you by any chance install GoogleDesktop or Copernic (similar to
GoogleDesktop) before this started? I did an inbox repair but the problem
continues.
 

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