With any luck, both problems will go away. If this is the result of a
runaway A/V scanner, removing its ability to deal with email should stop the
bombardment and allow your password to save. There is also a quirk in
Windows Mail that makes it tend to forget the password whenever logging in
with its remembered username and password fails, for example because the
server is down. There's another quirk that often makes it forget the
password if you put a checkmark in the "Remember password" checkbox AND
click the "Apply" button in the same session. To correct these, go to
'Tools|Accounts|(the affected account)|Properties|Servers( or Server)'. If
the "Remember Password" checkbox is already checked, leave it alone. If
not, click on this box, then OK, then Close, then start over. When you
return to this screen, check if the username needs changing. If it does,
click at the end of it, backspace over it, then type the correct username.
Assume that the password needs changing also, so click at the end of it,
backspace over it, then type the correct password, then click Apply, then
OK, then Close.
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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