Importing .pst file

[Trevor]

Having restored my PC to factory settings I am trying to import a .pst file
I saved previously. Outlook is telling me its not a personal folders file.
It has to be! I exported it from Outlook and it saved as outlook.pst.

Anything else I can try?

 

[Milly Staples [MVP - Outlook]]

Import/export is never the way to save an Outlook data file. Simply copy the
file and open it in the new Outlook installation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Trevor asked:

| Having restored my PC to factory settings I am trying to import a
| .pst file I saved previously. Outlook is telling me its not a
| personal folders file. It has to be! I exported it from Outlook and
| it saved as outlook.pst.
|
| Anything else I can try?

 

[Trevor]

"Milly Staples [MVP - Outlook]"

Import/export is never the way to save an Outlook data file. Simply copy
the
file and open it in the new Outlook installation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Trevor asked:

| Having restored my PC to factory settings I am trying to import a
| .pst file I saved previously. Outlook is telling me its not a
| personal folders file. It has to be! I exported it from Outlook and
| it saved as outlook.pst.
|
| Anything else I can try?

Have tried 'opening' it and I get a message that outlook.pst is not a
personal folders file.

 

[Milly Staples [MVP - Outlook]]

Where is the .pst file located and is the "read-only" attribute off?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Trevor asked:

| "Milly Staples [MVP - Outlook]"
| || Import/export is never the way to save an Outlook data file. Simply
|| copy the
|| file and open it in the new Outlook installation.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Trevor asked:
||
||| Having restored my PC to factory settings I am trying to import a
||| .pst file I saved previously. Outlook is telling me its not a
||| personal folders file. It has to be! I exported it from Outlook and
||| it saved as outlook.pst.
|||
||| Anything else I can try?
||
|
|
| Have tried 'opening' it and I get a message that outlook.pst is not a
| personal folders file.

 

[Trevor]

"Milly Staples [MVP - Outlook]"

Where is the .pst file located and is the "read-only" attribute off?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Trevor asked:

| "Milly Staples [MVP - Outlook]"
| || Import/export is never the way to save an Outlook data file. Simply
|| copy the
|| file and open it in the new Outlook installation.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Trevor asked:
||
||| Having restored my PC to factory settings I am trying to import a
||| .pst file I saved previously. Outlook is telling me its not a
||| personal folders file. It has to be! I exported it from Outlook and
||| it saved as outlook.pst.
|||
||| Anything else I can try?
||
|
|
| Have tried 'opening' it and I get a message that outlook.pst is not a
| personal folders file.

I've copied and pasted it to the desktop. Will have to go and do some
research to see what you mean by 'read only attribute

Trevor

 

[Trevor]

Read only is NOT ticked.

 

[Brian Tillman]

Have tried 'opening' it and I get a message that outlook.pst is not a
personal folders file.

This is a fairly clear sign that whatever method you used to create the PST
and/or copy it to its temporary home while you restored your PST has damaged
it beyond repair. One way that can do this is to export the PST and then
copy to a CD without closing Outlook. There is also anecdotal evidence that
some CD burning software can damage a PST in this way. There may be a
commercial product that can recover some of the PST, but nothing available
from Microsoft will. The next time, just close Outlook and copy the PST.
Do not export. Exporting loses data.