Illegal Operation

[Greg]

Up until a few days ago, my computer was working
fine; no problems at all. I received a CD from PEOPLE/PC
ONLINE which I decided to try. I went through the
download process up to the selection of a telephone access
number. The only number available was long distance so I
canceled the download. Since that time, I repeatedly
receive IE windows informing me that this program (IE) has
performed an illegal operation. This takes place when I
open downloads from various websites. When I close the
window, my tool tray crashes and I am forced to restart
the computer. Can anyone help? Thank you!

 

[Jon Kennedy]

When that error message comes up, click the blue link by "To see what this error report contains - click here". Need to know the App name and Mod name.

Or go to this article - Description and Availability of Internet Explorer Error Reporting Tool http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll down for how to disable the Error Reporting Tool, and then let Windows capture the error the next time. There will then be an error box with a Details button. Need to know the XXXX caused a YYYY in module ZZZZ part. You can leave out the stack dump numbers. Also need to know the version of Windows the user is running.