IIS instal hassles

[Paul Watt]

Hi,
I'm trying to install IIS on my machine, but having problems. I'm running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to the
file, the files are on my hard drive in a folder c:\i386 (i dont have the
win xp pro disks (they didnt come with the machine)) but the installer wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected things?

Is there somewhere I can download IIS or is my sp2 installation corroupt?

Cheers guys

 

[Ramesh, MS-MVP]

You may receive the "Setup cannot copy the file staxmem.dll" error message
when you try to install IIS on a computer that is running Windows XP
Professional with SP2:
http://support.microsoft.com/?kbid=894351

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,
I'm trying to install IIS on my machine, but having problems. I'm running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to the
file, the files are on my hard drive in a folder c:\i386 (i dont have the
win xp pro disks (they didnt come with the machine)) but the installer wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected things?

Is there somewhere I can download IIS or is my sp2 installation corroupt?

Cheers guys

 

[Paul Watt]

You may receive the "Setup cannot copy the file staxmem.dll" error message
when you try to install IIS on a computer that is running Windows XP
Professional with SP2:
http://support.microsoft.com/?kbid=894351

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,
I'm trying to install IIS on my machine, but having problems. I'm running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to the
file, the files are on my hard drive in a folder c:\i386 (i dont have the
win xp pro disks (they didnt come with the machine)) but the installer
wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected
things?

Is there somewhere I can download IIS or is my sp2 installation corroupt?

Cheers guys

Hi,
I followed the instructions to the letter, but it still hangs on the
saxmem.dll file. any ideas?

Paul

 

[Ramesh, MS-MVP]

Paul,

Which method did you follow? checked the database integrity as the article
says?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

You may receive the "Setup cannot copy the file staxmem.dll" error message
when you try to install IIS on a computer that is running Windows XP
Professional with SP2:
http://support.microsoft.com/?kbid=894351

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,
I'm trying to install IIS on my machine, but having problems. I'm running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to the
file, the files are on my hard drive in a folder c:\i386 (i dont have the
win xp pro disks (they didnt come with the machine)) but the installer
wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected
things?

Is there somewhere I can download IIS or is my sp2 installation corroupt?

Cheers guys

Hi,
I followed the instructions to the letter, but it still hangs on the
saxmem.dll file. any ideas?

Paul

 

[Paul Watt]

Ramesh,
I followed the second method because when I ran the database integrety tool,
I got the result that the database was ok

Paul

Paul,

Which method did you follow? checked the database integrity as the article
says?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

You may receive the "Setup cannot copy the file staxmem.dll" error
message
when you try to install IIS on a computer that is running Windows XP
Professional with SP2:
http://support.microsoft.com/?kbid=894351

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,
I'm trying to install IIS on my machine, but having problems. I'm running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to
the
file, the files are on my hard drive in a folder c:\i386 (i dont have the
win xp pro disks (they didnt come with the machine)) but the installer
wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected
things?

Is there somewhere I can download IIS or is my sp2 installation corroupt?

Cheers guys

Hi,
I followed the instructions to the letter, but it still hangs on the
saxmem.dll file. any ideas?

Paul

 

[Ramesh, MS-MVP]

Paul,

See if pointing to the following location helps"

%Windir%\ServicePackFiles\i386

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh,
I followed the second method because when I ran the database integrety tool,
I got the result that the database was ok

Paul

Paul,

Which method did you follow? checked the database integrity as the article
says?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

You may receive the "Setup cannot copy the file staxmem.dll" error
message
when you try to install IIS on a computer that is running Windows XP
Professional with SP2:
http://support.microsoft.com/?kbid=894351

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,
I'm trying to install IIS on my machine, but having problems. I'm running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to
the
file, the files are on my hard drive in a folder c:\i386 (i dont have the
win xp pro disks (they didnt come with the machine)) but the installer
wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected
things?

Is there somewhere I can download IIS or is my sp2 installation corroupt?

Cheers guys

Hi,
I followed the instructions to the letter, but it still hangs on the
saxmem.dll file. any ideas?

Paul

 

[Paul Watt]

Nope, didn't help. I've recently installed .net 2.0 framework. could that be
causing this?
Paul

Paul,

See if pointing to the following location helps"

%Windir%\ServicePackFiles\i386

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh,
I followed the second method because when I ran the database integrety
tool,
I got the result that the database was ok

Paul

Paul,

Which method did you follow? checked the database integrity as the
article
says?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

You may receive the "Setup cannot copy the file staxmem.dll" error
message
when you try to install IIS on a computer that is running Windows XP
Professional with SP2:
http://support.microsoft.com/?kbid=894351

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,
I'm trying to install IIS on my machine, but having problems. I'm
running
WIN XP pro SP2. The installation starts but then it gets to some files
"staxmem.dll for example". the installation halts and asks to point to
the
file, the files are on my hard drive in a folder c:\i386 (i dont have
the
win xp pro disks (they didnt come with the machine)) but the installer
wont
recognise them.
Also the installer wont see them on the SP2 disk.

I've recently installed .net 2.0 framework, would this have affected
things?

Is there somewhere I can download IIS or is my sp2 installation
corroupt?

Cheers guys

Hi,
I followed the instructions to the letter, but it still hangs on the
saxmem.dll file. any ideas?

Paul

 

[Ramesh, MS-MVP]

Running out of ideas, Paul.

Checking the staxmem.dll file properties in my computer, the Version number
is reported as 6.0.2600.2180. Do you have an earlier version, per chance?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Nope, didn't help. I've recently installed .net 2.0 framework. could that be
causing this?
Paul

 

[Paul Watt]

My staxmem.dll doesnt have a version number listed. Maybe this is key?
Maybe uninstalling the service packs, installing IIS, re-installing service
packs would do the trick?

how do you uninstall the service packs? they're not listed in my add/remove
programmes list. (pre-installed OS with new computer)

Cheers Ramesh (clutching at straws now)

Paul

 

[Ramesh, MS-MVP]

Paul,

Are you sure the "version" information for staxmem.dll is non-existent?

Here is the correct way to check the version:

Right-click the DLL file, and choose Properties
Select the Version tab.

Note that the files in the i386 folder are compressed and the file name ends
with an underscore ( _ ). If that's the case, the file has to be expanded
using the "Expand" command.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


My staxmem.dll doesnt have a version number listed. Maybe this is key?
Maybe uninstalling the service packs, installing IIS, re-installing service
packs would do the trick?

how do you uninstall the service packs? they're not listed in my add/remove
programmes list. (pre-installed OS with new computer)

Cheers Ramesh (clutching at straws now)

Paul

 

[Paul Watt]

nope, Cant find a version number, or anyway of expanding the file.
BTW, I've just installed IIS on another machine with service pack 2. could
it be that its balking because its a OEM install?

Paul

Paul,

Are you sure the "version" information for staxmem.dll is non-existent?

Here is the correct way to check the version:

Right-click the DLL file, and choose Properties
Select the Version tab.

Note that the files in the i386 folder are compressed and the file name
ends
with an underscore ( _ ). If that's the case, the file has to be expanded
using the "Expand" command.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


My staxmem.dll doesnt have a version number listed. Maybe this is key?
Maybe uninstalling the service packs, installing IIS, re-installing
service
packs would do the trick?

how do you uninstall the service packs? they're not listed in my
add/remove
programmes list. (pre-installed OS with new computer)

Cheers Ramesh (clutching at straws now)

Paul

Running out of ideas, Paul.

Checking the staxmem.dll file properties in my computer, the Version
number
is reported as 6.0.2600.2180. Do you have an earlier version, per chance?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Nope, didn't help. I've recently installed .net 2.0 framework. could that
be
causing this?
Paul

 

[Ramesh, MS-MVP]

because its a OEM install?

Might be possible. Anyway, here is the syntax for Expand command.

How to expand Windows XP files from the installation disk:
http://support.microsoft.com/?kbid=888017

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


nope, Cant find a version number, or anyway of expanding the file.
BTW, I've just installed IIS on another machine with service pack 2. could
it be that its balking because its a OEM install?

Paul