Iexplore msg

[P.Sweetra]

For the last few days, when I shut down Explorer, I get an
error msg that "Iexplore has caused an error in
KERNEL32.DLL Iexplore will now close. If you continue to
experience problems, try restarting your computer" The
problem is that no matter how many times I close this box,
it remains open. I am then forced to restart the computer.
Also, when I first went to MSN this morning to look for
help, Norton AV detetected a trojan and quarantined it.Is
MSN one of the sites hit by the mystery bug? It is getting
to be a pain to have to restart every time I close out of
IE!

 

[H Leboeuf]

Get Norton's latest definition tables.

If still no joy then see if you can remove this malware with these tools.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe


Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051