These user.exe and kernel32 errors can have similar causes.
This is possibly being caused by a third-party program (adware, spyware,
parasite)
Work through the solutions (CWShredder, Ad-aware, Spybot) at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.
Additional information at:
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.htm
If not caused by malware, consider disabling (for diagnostic purposes)
legitimate programs running in the background which might be interacting
with IE- security, antivirus, ad-blockers, toolbars & other add-ons, etc.
You may have to uninstall then reinstall, or not reinstall, a program.
There are other possibilities for KERNEL32 errors, including corrupted or
outdated video drivers
http://www.mvps.org/inetexplorer/answers.htm#kernel32
Start at Control Panel> Display> Settings> Advanced for information on your
video adapter/driver including (possibly) a link to the manufacturer's
website.
Additional information at:
http://www.colba.net/~hlebo49/erriexpl.htm#ERRKERNEL32.DLL
http://aumha.org/win4/a/kernel32.php
Hope this helps,
Don
--
MVP IE/OE
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