IEXPLORE.EXE won't leave memory

[Guest]

Each time that I open a copy of Internet Explorer (6.0 sp2) and then close
it, IEXPLORE.EXE stills shows-up in Task Manager under the Processes tab. It
will do this for every single window that I open and close. The only way to
get rid of them is to use manually shut down in Task Manager.

I would normally try to uninstall the application and re-install it but it
seems that you can't really do that because it's integrated to the OS. It
kind of burns me that you can't seem to do that but they want to charge me
$35 for a trouble call to resolve this.

Has anyone else encountered this problem? Any help would be greatly
appreciated!

 

[Jan Il]

Hi trmsd

You don't mention the version of Windows you are using, which really is a
must when asking for help in the newsgroups.

Your machine is infected and you need to clean your system. Be aware, your
Anti-Virus won't detect all types of warez, Trojans, malware, worms, etc.,
and neither can other adware or spyware related programs such as AdAware and
SpyBot, as they don't have the proper definitions. They must also be run in
Safe Mode with Hidden Files enabled in order to fully scan all files. Even
if you have run such programs and nothing shows up, it does not mean your
system is clean. It takes a series of programs to fully clean your machine.
Some very aggressive and damaging variants of malware can replicate
themselves repeatedly, or mutate, if not removed properly. Follow the steps
here:

AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Download and install HiJackThis. This is one of the most important steps.
Follow all instructions carefully. This program should be run in Normal
mode.
How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8

Also, download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. DO NOT
delete anything from the list yourself unless you are an experienced user of
this program. It is important that you post your log on one of the
HiJackThis Support Forums below and allow the experts there to analyze it
for you:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all pre- posting instructions below carefully to avoid having your
log deleted or ignored.
http://forum.aumha.org/viewtopic.ph...ghlight=&sid=b59f8de4de1850003b79b74558a4b58b
All responders are volunteers and they are very busy, so please be patient.)


Please post a link back here to your log at Aumha so that we can follow your
progress.

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

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