iexplore.exe does not close


G

Guest

Every time I close IE, task manager shows the process is still active and CPU
usage is 100%. Terminating the process is the only resolution. I am running
XPSP2 and have scanned for all viruses, adware, spyware, etc. Any assistance
is greatly appreciated. I'm trying to avoid a complete re-install, if
possible. Thank you.
 
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G

Guest

I'm in the same boat. My situation occurs during actual browsing when I
notice the system performance taking a dive. In task manager it shows
iexplore.exe at 50% or more CPU utilization. I'm unable to kill the process
and am forced to reboot. Likewise, I have run virus, adaware and spybot with
no problems found. I'm running a dell workstation with WinXPSP2 - the
machine is only about a month old.
 
S

Smile Extender

Try to disable all IE helper objects. If IE works fine without any helpers,
enable them one by one to find out what helper is causing problems. I had
problems with Adobe Acrobat helper object. So it doesnt' have to be spyware
or virus that causes problems.

/Nico
 
G

Guest

Thanks for the help. I also have Adobe Acrobat. Since I disabled the BHO, I
have had no problem. Thanks again.
 
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F

Frank Saunders, MS-MVP

DougD said:
I'm in the same boat. My situation occurs during actual browsing
when I notice the system performance taking a dive. In task manager
it shows iexplore.exe at 50% or more CPU utilization. I'm unable to
kill the process and am forced to reboot. Likewise, I have run
virus, adaware and spybot with no problems found. I'm running a dell
workstation with WinXPSP2 - the machine is only about a month old.
First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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