IE7 install failing on XP SP3

M

Massimo

I've created a slipstreamed CD of Windows XP with service pack 3 and
installed it in a test computer.

All seems to be working fine (altough it would have been really nice to
include IE7, VMP11 and the .NET Framework in it), but IE7 doesn't install.

I tried the installation several times: it downloads its updates, runs the
malware removal tool, starts installing IE, and then fails miserably and
asks to reboot.

Anyone experiencing this issues or willing to test it?


Massimo
 
J

John

Massimo said:
I've created a slipstreamed CD of Windows XP with service pack 3 and
installed it in a test computer.

All seems to be working fine (altough it would have been really nice to
include IE7, VMP11 and the .NET Framework in it), but IE7 doesn't install.

I tried the installation several times: it downloads its updates, runs the
malware removal tool, starts installing IE, and then fails miserably and
asks to reboot.

Anyone experiencing this issues or willing to test it?
Click to expand...

Been there, done that. No issues. IE7 installs flawlessly on WinXP Pro with
SP3. The only difference is I manually patch WinXP SP2 with the huge (300+
MB) SP3.

HTH
 
P

PA Bear [MS MVP]

=> Required reading IMHO before installing IE7:

Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12, then
STOP!
http://www.ie-vista.com/known_issues.html#pre-install
(ignore any references to Vista)

And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update, or this Direct Download
link:
http://www.microsoft.com/downloads/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b

Direct Download link:
http://www.microsoft.com/downloads/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

Make *certain* that you check in at Windows Update immediately after
installing IE7 and install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

What's New in Internet Explorer 7
http://msdn2.microsoft.com/en-us/library/ms649487.aspx

Release Notes
http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx

=> Those with IE7-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
 
M

Massimo

Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12,
then STOP!
http://www.ie-vista.com/known_issues.html#pre-install
(ignore any references to Vista)
Click to expand...

That was a clean installation of Windows XP SP3, no programs running, no
antivirus installed, *nothing* installed other than Windows itself. A check
on Windows Update only made me install WGA (shouldn't it have been included
with the SP?), and then suggested installing WGA, .NET Framework, IE7 and
WMP 11; no other update was suggested and/or required.
And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update,
Click to expand...

I had already downloaded the IE7 installer and was running it from my
computer's disk; Internet connection was available, no proxies or firewalls
in between. The same installer always worked flawlessly on XP SP2 machines.

I'll do some other testings later on, and I'll post the IE7 setup log; I
strongly believe this is a SP3 issue.


Massimo
 
P

PA Bear

[Crossposted to IE General]

That was a clean installation of Windows XP SP3, no programs running, no
antivirus installed, *nothing* installed other than Windows itself. A check
on Windows Update only made me install WGA (shouldn't it have been included
with the SP?), and then suggested installing WGA, .NET Framework, IE7 and
WMP 11; no other update was suggested and/or required.


I had already downloaded the IE7 installer and was running it from my
computer's disk; Internet connection was available, no proxies or firewalls
in between. The same installer always worked flawlessly on XP SP2 machines..

I'll do some other testings later on, and I'll post the IE7 setup log; I
strongly believe this is a SP3 issue.
Click to expand...
...A check
on Windows Update only made me install WGA (shouldn't it have been included
with the SP?)
Click to expand...

No, why should it? It's an ActiveX Control allowing you to use Windows
Update website. It's frequently re-released.

...and then suggested installing WGA, .NET Framework, IE7 and
WMP 11; no other update was suggested and/or required.
Click to expand...

Did you install the .NET Framework update before installing IE7?

Did you install IE7 via Windows Update?

===================================================

Free phone support for Internet Explorer 7/WinXP (installation issues
only) is available through 30 Jun-08, based on your locale. Customers
must be running WinXP in a non-domain environment.

In North America, call 1-866-234-6020

Hours of operation:
Monday-Friday 5 am - 9 pm Pacific Standard Time
Saturday-Sunday 6 am - 3 pm Pacific Standard Time

For other IE7 issues, start here: http://support.microsoft.com/gp/wusupport

International customers can receive support from their local Microsoft
subsidiaries. For more information about how to contact Microsoft for
support issues, visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

==================================================

And if that doesn't float your boat...

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
and e-mail support is available only in the United States and Canada.

• US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK: http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

• AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select Windows XP | select Windows XP Service Pack 3
 
M

Massimo

"PA Bear" <[email protected]> ha scritto nel messaggio
[Crossposted to IE General]
Did you install the .NET Framework update before installing IE7?
Yes.

Did you install IE7 via Windows Update?
Click to expand...

No, I have the installer available because I'm often in need of installing
it around; it's quite recent, howewer, and it also does update itself before
beginning the actual installation.


Massimo
 
M

Massimo

No, I have the installer available because I'm often in need of installing
it around; it's quite recent, howewer, and it also does update itself
before beginning the actual installation.
Click to expand...

Seems like this was the problem: I re-downloaded the installer from
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx and it installed
finely.
The file size is different from the file I had, and the digital signature is
newer, so I guess it actually *gets* updated sometimes; but this is
undocumented.

Anyway, problem solved...


Massimo
 

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