IE6 Won't close unless I end the process!

[Stoner79]

Hi,

User reported a problem with IE5 that when he went into a
browser session he couldn't close the window. I had a
look and the 'X', File>Close or Alt+F4 wouldn't close IE
only killing the IEXPLORE.EXE process would.

I then upgraded to IE6, and the same problem persists.

I then upgraded from SP3 to SP4 thinking some windows
files may have been corrupted, still no joy.

I have reset all the Internet Options back to default as
well.

Does anyone have any idea's on what to do?

Thanks

 

[Frank Saunders, MS-MVP]

Hi,

User reported a problem with IE5 that when he went into a
browser session he couldn't close the window. I had a
look and the 'X', File>Close or Alt+F4 wouldn't close IE
only killing the IEXPLORE.EXE process would.

I then upgraded to IE6, and the same problem persists.

I then upgraded from SP3 to SP4 thinking some windows
files may have been corrupted, still no joy.

I have reset all the Internet Options back to default as
well.

Does anyone have any idea's on what to do?

Thanks

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

 

[Stoner79]

Found fix.

Deleting the registry key below does the trick:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\Explorer\Browser Helper Objects