IE6 will not open a webpage but the computer can ping it.

[Jason Smith A+]

I have been seeing more of this problem with our
customers. I have a Windows XP Home machine in now with
this problem. I have ran several spyware apps to remove
any possible highjackers including CWShredder. CWShredder
did remove one highjacker. I have also ran the lspfix
tool and it found zero problems. Also I have reinstalled
IE6 to make sure there were no corrupted or missing
files. I also reset all IE settings to default. I have
deleted all cookies and Temporary Internet Files. Finally
I reinstalled Service Pack 1a. Still it will not open any
webpage. It can ping anything over the net without
trouble. Please advise.

 

[Mike Burgess]

Jason,
When you can ping but not access, this usually indicates a corrupt cache
folder(s).

How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
--
Go to: http://www.mvps.org/winhelp2002/unwanted.htm#HijackThis!
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://computercops.biz/forums.html

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.

Post back with the URL where you posted if you want help with your log.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-15-04]
Please post replies to this Newsgroup, email address is invalid

 

[Jason Smith A+]

I have logged in as Administrator and removed the
Temporary Internet Files ,History and index.dat files.
This did not solve the issue so I downloaded the HiJack
This! tool and post the log file in the forum you
suggested. I really appreciate the time and effort you
placed in trying to help. Wish me luck and thank you
again.

http://www.computercops.biz/postt35070.html


Jason Smith A+

-----Original Message-----
Jason,
When you can ping but not access, this usually indicates a corrupt cache
folder(s).

How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
--
Go to: http://www.mvps.org/winhelp2002/unwanted.htm#HijackThis!
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://computercops.biz/forums.html

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.

Post back with the URL where you posted if you want help with your log.
_________________________________________________________ ___
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-15- 04]
Please post replies to this Newsgroup, email address is invalid
--

I have been seeing more of this problem with our
customers. I have a Windows XP Home machine in now with
this problem. I have ran several spyware apps to remove
any possible highjackers including CWShredder. CWShredder
did remove one highjacker. I have also ran the lspfix
tool and it found zero problems. Also I have reinstalled
IE6 to make sure there were no corrupted or missing
files. I also reset all IE settings to default. I have
deleted all cookies and Temporary Internet Files. Finally
I reinstalled Service Pack 1a. Still it will not open any
webpage. It can ping anything over the net without
trouble. Please advise.

.

 

[Mike Burgess]

Jason,
I see your problem has been identified and a solution provided.
The only additional suggestion I would have is to check out:

[C:\WINDOWS\System32\ofps.exe]

Do you know what that is?
Locate, right-click and select: Properties | Version
See if you can determine the owner, etc.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-15-04]
Please post replies to this Newsgroup, email address is invalid
--

I have logged in as Administrator and removed the
Temporary Internet Files ,History and index.dat files.
This did not solve the issue so I downloaded the HiJack
This! tool and post the log file in the forum you
suggested. I really appreciate the time and effort you
placed in trying to help. Wish me luck and thank you
again.

http://www.computercops.biz/postt35070.html


Jason Smith A+

-----Original Message-----
Jason,
When you can ping but not access, this usually indicates a corrupt cache
folder(s).

How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
--
Go to: http://www.mvps.org/winhelp2002/unwanted.htm#HijackThis!
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://computercops.biz/forums.html

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.

Post back with the URL where you posted if you want help with your log.
_________________________________________________________ ___
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-15- 04]
Please post replies to this Newsgroup, email address is invalid
--

I have been seeing more of this problem with our
customers. I have a Windows XP Home machine in now with
this problem. I have ran several spyware apps to remove
any possible highjackers including CWShredder. CWShredder
did remove one highjacker. I have also ran the lspfix
tool and it found zero problems. Also I have reinstalled
IE6 to make sure there were no corrupted or missing
files. I also reset all IE settings to default. I have
deleted all cookies and Temporary Internet Files. Finally
I reinstalled Service Pack 1a. Still it will not open any
webpage. It can ping anything over the net without
trouble. Please advise.

.

 

[Jason Smith A+]

From what I have found it's related to Nortons' NPROTECT.
It doesn't show as infected with a single scan of Norton,
but some virus' once the computer is infected can
manipulate the Antivirus apps. I have done all the
suggestions and still, I cannot pull up a webpage, only
ping. My time is running out and I am afraid I may have
to format and reload for times sake.

-----Original Message-----
Jason,
I see your problem has been identified and a solution provided.
The only additional suggestion I would have is to check out:

[C:\WINDOWS\System32\ofps.exe]

Do you know what that is?
Locate, right-click and select: Properties | Version
See if you can determine the owner, etc.
_________________________________________________________ ___
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-15- 04]
Please post replies to this Newsgroup, email address is invalid
--

I have logged in as Administrator and removed the
Temporary Internet Files ,History and index.dat files.
This did not solve the issue so I downloaded the HiJack
This! tool and post the log file in the forum you
suggested. I really appreciate the time and effort you
placed in trying to help. Wish me luck and thank you
again.

http://www.computercops.biz/postt35070.html


Jason Smith A+

-----Original Message-----
Jason,
When you can ping but not access, this usually

indicates
a corrupt cache

folder(s).

How To: Delete the Internet Explorer Temporary

Internet
Files

http://www.mvps.org/winhelp2002/delcache.htm

http://www.mvps.org/winhelp2002/unwanted.htm#HijackThis!

Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will

change
into a "Save Log"

button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://computercops.biz/forums.html

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.

Post back with the URL where you posted if you want

help
with your log.
_________________________________________________________

___
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers,

Trojans,
with a HOSTS file

http://www.mvps.org/winhelp2002/hosts.htm [updated 04-

15-
04]

Please post replies to this Newsgroup, email address

is
invalid

--

I have been seeing more of this problem with our
customers. I have a Windows XP Home machine in now with
this problem. I have ran several spyware apps to remove
any possible highjackers including CWShredder. CWShredder
did remove one highjacker. I have also ran the lspfix
tool and it found zero problems. Also I have reinstalled
IE6 to make sure there were no corrupted or missing
files. I also reset all IE settings to default. I have
deleted all cookies and Temporary Internet Files. Finally
I reinstalled Service Pack 1a. Still it will not

open
any

webpage. It can ping anything over the net without
trouble. Please advise.


.

.