IE6 shuts down when exiting internet browsing

[Guest]

I have IE6 and XP home. I also have Norton antivirus and adaware. Windows is
set for auto updates. Norton also auto updates. I regularly us adaware
(free). Almost every time I finish whatever I am doing online and click off I
get a message stating IE closing down, do you want to report this problem. I
always click yes - get report sent - usually get message stating to check for
viruses, spyware or internet addons. All Windows, Norton and adaware is up to
date. The only spyware I have is Gain because I use Gator. I have used this
for a long time and never had this problem come up until recently. The
toolbars I use are Google, Yahoo and Earthlink. I did download Yahoo fix.
Except for the error message, nothing else seems to be affected. It is
frustrating to constantly have to reply to this message and I don't know what
could be causing it. Please help! Please keep answers as uncomplicated as
possible so that I may understand your directions. Thanks!
Vicki E.

 

[Frank Saunders, MS-MVP OE]

I have IE6 and XP home. I also have Norton antivirus and adaware. Windows
is
set for auto updates. Norton also auto updates. I regularly us adaware
(free). Almost every time I finish whatever I am doing online and click
off I
get a message stating IE closing down, do you want to report this
problem. I
always click yes - get report sent - usually get message stating to check
for
viruses, spyware or internet addons. All Windows, Norton and adaware is up
to
date. The only spyware I have is Gain because I use Gator. I have used
this
for a long time and never had this problem come up until recently. The
toolbars I use are Google, Yahoo and Earthlink. I did download Yahoo fix.
Except for the error message, nothing else seems to be affected. It is
frustrating to constantly have to reply to this message and I don't know
what
could be causing it. Please help! Please keep answers as uncomplicated as
possible so that I may understand your directions. Thanks!
Vicki E.

AdAware is not enough. No one program is.

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

 

[Don Varnau]

Hi,
One of your legitimate programs may well be the troublemaker. I've seen (for
example) the AOL toolbar cause this error when closing IE. I would start by
disabling those third-party toolbars and programs (anything that hooks into
IE.)

If one of those programs isn't the culprit, you might have malware that
Ad-aware and Norton didn't find.

See these sites for additional help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]