IE6 not in add/remove programs

[Bob Berles]

Hi,
Running IE6 with Win2KPro, SP4, all updates.
Cannot repair IE6 as it is not listed in add/remove programs. Any help in
finding it will be greatly appreciated.

Bob

 

[Frank Saunders, MS-MVP OE]

Hi,
Running IE6 with Win2KPro, SP4, all updates.
Cannot repair IE6 as it is not listed in add/remove programs. Any
help in finding it will be greatly appreciated.

Bob

What makes you think it needs to be repaired?
Without other information I would bet on a problem caused by spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions) so that the program will be available after removing the spyware.
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Bob Berles]

Sorry about the omission -
Spyware stuff:
AdAware SE Pro
AdWatch SE Pro
AVG Free
MS Malware Removal
Spybot S&D
Spyware Blaster
All are up to date and USED.
Also had ProcessGuard (paid) but that seemed to cause problems so I
uninstalled it until I could learn more about it.

The problem with IE6 is that after a while of using it, it locks up and is
usually very difficult to get shut down. Sometimes even Task Manager can't
kill the hung page. This is always when I have 5 or 6 pages open and have
been working for an hour or more. When I do get shut down, I can restart IE6
and get back up to speed.

I do not stay on 24/7, since I have only a 26.4 Kbps dialup (out in the
boondocks I'm lucky when I can get THAT) and no firewall.

My system is 1.10 gigahertz AMD Athlon XP, 256 MB RAM, 80 GB Maxtor HDD.

Also, Belarc shows that I have Win2K SP5 in addition to SP4 (listed in two
different locations on the printout); I assume SP5 is the Update Rollup that
I recently installed. Some searching that I did turned up KB277624, which
says: "If you need to uninstall Internet Explorer, uninstall the Windows
2000 service pack, uninstall Internet Explorer by using the Add/Remove
Programs tool in Control Panel, and then reapply the Windows 2000 service
pack." That will get me back to IE5. Then I assume I can reinstall IE6 and
it will again appear in the add/remove programs list; allowing me to repair
IE6 as I've done before (long ago).

But my question is, do I uninstall SP4 or SP5 or both? There is some
confusion here because SP4 seems to be the leader of the pack in everything
I read, and no one else even refers to the Rollup as being an SP except for
Belarc.

This has caused a major problem a few months ago when I installed a bunch of
MS updates (after being away for a while) and apparently violated some kind
of installation sequence which was never made clear to me. It took a long
time to get that straightened out.

So I think the problem is not malware, but insufficient instructions from MS
that I need to get cleared up.

And right now my aged brain is reeling a bit so I'd better quit and let you
ponder this while I recuperate.

Thanks for the prompt response, and I hope I'm not making you as confused as
I am.

Bob

 

[Frank Saunders, MS-MVP OE]

Sorry about the omission -
Spyware stuff:
AdAware SE Pro
AdWatch SE Pro
AVG Free
MS Malware Removal
Spybot S&D
Spyware Blaster
All are up to date and USED.
Also had ProcessGuard (paid) but that seemed to cause problems so I
uninstalled it until I could learn more about it.

The problem with IE6 is that after a while of using it, it locks up
and is usually very difficult to get shut down. Sometimes even Task
Manager can't kill the hung page. This is always when I have 5 or 6
pages open and have been working for an hour or more. When I do get
shut down, I can restart IE6 and get back up to speed.

I do not stay on 24/7, since I have only a 26.4 Kbps dialup (out in
the boondocks I'm lucky when I can get THAT) and no firewall.

My system is 1.10 gigahertz AMD Athlon XP, 256 MB RAM, 80 GB Maxtor
HDD.

Also, Belarc shows that I have Win2K SP5 in addition to SP4 (listed
in two different locations on the printout); I assume SP5 is the
Update Rollup that I recently installed. Some searching that I did
turned up KB277624, which says: "If you need to uninstall Internet
Explorer, uninstall the Windows 2000 service pack, uninstall Internet
Explorer by using the Add/Remove Programs tool in Control Panel, and
then reapply the Windows 2000 service pack." That will get me back to
IE5. Then I assume I can reinstall IE6 and it will again appear in
the add/remove programs list; allowing me to repair IE6 as I've done
before (long ago).

But my question is, do I uninstall SP4 or SP5 or both? There is some
confusion here because SP4 seems to be the leader of the pack in
everything I read, and no one else even refers to the Rollup as being
an SP except for Belarc.

This has caused a major problem a few months ago when I installed a
bunch of MS updates (after being away for a while) and apparently
violated some kind of installation sequence which was never made
clear to me. It took a long time to get that straightened out.

So I think the problem is not malware, but insufficient instructions
from MS that I need to get cleared up.

And right now my aged brain is reeling a bit so I'd better quit and
let you ponder this while I recuperate.

Thanks for the prompt response, and I hope I'm not making you as
confused as I am.

Bob

Before uninstalling anything I would do this:

Go to: http://mvps.org/winhelp2002/unwanted.htm
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.

Sign in, go to the "Malware Removal" section.
Press "New Topic" and post a description of your symptoms. If they need to
see your log they will ask for it.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Bob Berles]

Hi Frank,

Waiting for response from AUMHA. I'll return when I hear from them.

Bob