IE6 cannot access secured sites after SP2 install

[Wigi]

Here is my setup:
1. I have a home network setup with a proxy server
(WinProxy).
2. There are 3 PCs on the network, all running WinXP SP2.
3. Only the Proxy host PC can access the "https" sites.
4. The 2 client PCs cannot access a secured site. "Page
cannot be displayed" is the msg rcvd.
5. I have looked in this newsgroup for help and I have
tried:
First clear the cache (Temporary Internet Files) and
History from IE> Tools>
Internet Options> General> Delete files (and delete
offline content.) It's
often recommended that the TIF folder be kept at about 50
MB (Settings.)

Go to your Cookies folder and delete any cookies from
those sites.

If clearing the cache and History didn't work, delete the
TIF and History
folders See: http://mvps.org/winhelp2002/delcache.htm

There are many other possible solutions at
http://www.mvps.org/inetexplorer/answers.htm#dns

Does anyone have any suggestions??

TIA

 

[Wigi]

Sorry about the double post. My browser locked up.

 

[Jan Il]

Hi Wigi

Try the following and see if it helps:

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

or.........

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN-US;281679

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;308260

List of Fixes for the Microsoft Virtual Machine
http://www.microsoft.com/java/download/40fixes.htm

To download Java VM for XP:

Download the Microsoft Java VM for Windows XP here
http://windowsupdate.microsoft.com

Go to the Windows Update Site (Start/All Programs/Windows Update/Personalize
Windows Update/Enable the Windows Update Catalog. Save Settings. Select
Windows Update Catalog from the left hand pane/Select Find updates for
Microsoft Windows systems from the right hand pane/Select Windows XP/Search.
Select Critical Updates and Service Packs.
Select the March 4th Security Update as it contains Windows XP VM.

Or you can download it from one of these locations:

http://www.download.windowsupdate.c..._CD24D109B33421DB6728FBDC80C9F572EB7A3865.exe
or
http://ftp.uni-stuttgart.de/pub/systems/win95/fixes/VM/msjavx86.exe
or
ftp://ftp.uq.edu.au/mirror/microsoft/patches/winxp/javavm_3319_MIL_4275/MSJavx86

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here: http://www.microsoft.com/mscorp/java/ so you might want
to start thinking about the future.

You can get the Sun Java J2SE RunTimes or SDK here:
http://java.sun.com/downloads/index.html (all versions - select using the
dropdown)

Sun also offers an automatic download and install of the 1.4 Java plug-in
here: http://java.sun.com/getjava/download.html


For the MS Java VM, you may need to install v.3805 or v.3809 prior to
upgrading to v. 3810 if you didn't previously have MS Java v. 3805 or 3809
installed.

If your OS is Win2000 SP2, SP3 but NOT SP4 then you can download and install
MS Java VM v. 3809 from here:
http://download.windowsupdate.com/m..._510A502BA8F9B6F19230BB2BCCE87D5474AC9DCD.exe
or here:
http://www.biologylab.awlonline.com...icrosoft.Q810030_W2K_SP4_5849/Q810030_W2K.exe

For Win2000 SP4, you'll need to re-install v.3805, from here (these are also
reported to work for XP):
http://www.download.support.safetec.net/msjavx86/msjavx86.exe
http://www.mvps.org/inetexplorer/msjavx86.exe
http://www.sijet.com/msjavx86.exe

For all other OS's:

Download and install the MS Java VM v. 3809 from one of the links here:
http://ftp.idilis.ro/windows/sp/jvm98/msjavwu.exe, or here:
http://secinfo.huji.ac.il/patches/Win-xp/msjavwu.exe or v. 3805 from
here:
http://www.sijet.com/msjavx86.exe
(or you can try the SP4 3805's listed just above)

Then upgrade to v. 3810:

For all OS's except Win2kSP4 obtain v. 3810 here:
http://fileforum.betanews.com/detail.php3?fid=1050022631 ,or here:
http://download.windowsupdate.com/m...l/MSJavWU_8073687b82d41db93f4c2a04af2b34d.exe

For Win2k - SP2, SP3 - you can also obtain v. 3810 from Microsoft here:
http://download.microsoft.com/downl...-9b18-423356321682/Q816093_W2K_SP4_X86_EN.exe

For Win2kSP4, to get 3810 from Microsoft you now have to get Q816093 from
Windows Update Catalog - use the entry for Windows 2000 SP4 (this seems to
be the only Win2k option that has it) and then find 816093 in the list. You
can find directions for using the Windows Update Catalog functions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166. (I am
informed by Torgeir Bakken, MVP, that if you rename the downloaded file from
here: http://fileforum.betanews.com/detail.php3?fid=1050022631 to
msjavwu.exe it will then also work for SP4. The following four additional
ftp sources MAY also work, either directly or using Saybo's procedure,
below: ftp.procergs.com.br/pub/procergs/ASP/JavaXP/Microsoft
ftp.eesnet.ru/windows/internet/MSIE/msjavwu.exe
ftp.boulder.ibm.com/software/xde/2003.06.12.01/install/DISK1/SETUP/SETUP/pat
ches/msjavwu.exe
ftp.hs-niederrhein.de/pub/security/systems/winxp/fixes/security-bulletins/us
a/msjavwu.exe )

The following procedure has also been reported to work for Win2kSP4 by Saybo
at
"I always try to install the 3805 package 1st. Most of the time that does
not work, so I then have them download the 3810 package, open it in WinZip
and extract msjava.dll and vmhelper.dll to the system32 folder. Then run
the 3810 install. This has had a 100% success rate for the last couple of
months."

All the feedback I've had about using this approach for the SP4 case has
been favorable, so far.

Both Java VM's can co-exist on your machine quite nicely. Just select which
one you want to use in Tools|Internet Options|Advanced and restart all IE
browsers. Here, courtesy of Mitch Gallant, MVP Security, is a tiny utility
which allows you to toggle and view status of your current Java VM vendor
associated with IE:
http://www.jensign.com/JavaScience/SelectIEJVM/index.html

A note from Mitch Gallant:

"One note about the JVM Selector utility: If/when you install a new
version of Sun J2SE, you need to manually select to have Sun JVM as default
JVM for IE (in install), or after install via the JavaPlugin control panel.
This generates the necessary win32 registry entries, which must be present
for the utility to know about JavaPlugin. After that, the utility should
work properly."

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

or.....................

Where to get the JAVA VM
http://www.microsoft.com/mscorp/java/?gssnb=1
or
http://inetexplorer.mvps.org/answers_9.htm#java

You can try updating your scripting engine. The latest scripting engine can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Java VM:
http://www.mvps.org/inetexplorer/answers_9.htm#java2

List of Fixes for the Microsoft Virtual Machine
http://www.microsoft.com/java/download/40fixes.htm

Sun version
http://java.sun.com/getjava/installer.html

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

Do you have the JavaScript plug-in installed?
http://java.sun.com/webapps/download/AutoDL?BundleId=9567

or...........

You might also try installing the Windows Script 5.6 for Windows 2000 and XP
if you have not already done so. The install includes a new jscript.dl
http://www.microsoft.com/downloads/...43-7E4B-4622-86EB-95A22B832CAA&displaylang=en


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[wigi]

Thanks for the information! I'll go thru and try the
things you posted and update this newsgroup accordingly.

Wigi ;-P

-----Original Message-----
Hi Wigi

Try the following and see if it helps:

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

or.........

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN- US;281679

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en- us;308260

List of Fixes for the Microsoft Virtual Machine
http://www.microsoft.com/java/download/40fixes.htm

To download Java VM for XP:

Download the Microsoft Java VM for Windows XP here
http://windowsupdate.microsoft.com

Go to the Windows Update Site (Start/All

Programs/Windows Update/Personalize

Windows Update/Enable the Windows Update Catalog. Save Settings. Select
Windows Update Catalog from the left hand pane/Select Find updates for
Microsoft Windows systems from the right hand pane/Select Windows XP/Search.
Select Critical Updates and Service Packs.
Select the March 4th Security Update as it contains Windows XP VM.

Or you can download it from one of these locations:

http://www.download.windowsupdate.com/msdownload/update/v 3-
19990518/cabpool/MSJavx86_CD24D109B33421DB6728FBDC80C9F572
EB7A3865.exe
stuttgart.de/pub/systems/win95/fixes/VM/msjavx86.exe
_3319_MIL_4275/MSJavx86

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here:

http://www.microsoft.com/mscorp/java/ so you might want

 

[Wigi]

Jan,

I went down the list and nothing I did seemed to make a
difference.
1. I am not having a problem with javaScript
2. I am allowing active content
3. 128 bit IE is enabled
4. I installed Windows script 5.6
5. I changed my Http v1.1 to go thru proxy settings

I am still getting the original message "Page cannot be
displayed." Any other suggestions?

Tks,
Wigi

-----Original Message-----
Hi Wigi

Try the following and see if it helps:

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

or.........

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN- US;281679

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en- us;308260

List of Fixes for the Microsoft Virtual Machine
http://www.microsoft.com/java/download/40fixes.htm

To download Java VM for XP:

Download the Microsoft Java VM for Windows XP here
http://windowsupdate.microsoft.com

Go to the Windows Update Site (Start/All

Programs/Windows Update/Personalize

Windows Update/Enable the Windows Update Catalog. Save Settings. Select
Windows Update Catalog from the left hand pane/Select Find updates for
Microsoft Windows systems from the right hand pane/Select Windows XP/Search.
Select Critical Updates and Service Packs.
Select the March 4th Security Update as it contains Windows XP VM.

Or you can download it from one of these locations:

http://www.download.windowsupdate.com/msdownload/update/v 3-
19990518/cabpool/MSJavx86_CD24D109B33421DB6728FBDC80C9F572
EB7A3865.exe
stuttgart.de/pub/systems/win95/fixes/VM/msjavx86.exe
_3319_MIL_4275/MSJavx86

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here:

http://www.microsoft.com/mscorp/java/ so you might want

 

[Jan Il]

Hi Wigi -)

If none of the previous suggestions have corrected the issue, then there may
be some files that have been changedm, deleted or corrupted from the update.
Thus, I can only recommend that you Repair your IE:

How to Reinstall or Repair Internet Explorer and Outlook Express
in Windows XP:
http://support.microsoft.com/?kbid=318378
Here's a link that may help..
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm


Can't Repair Windows XP -

Courtesy of Doug Knox - MS MVP

It primarily depends on whether they're running XP with SP1 integrated or XP
with SP1 added on.

Start, Run and enter REGEDIT

Go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

SourcePath == Should point to the CD drive. Sometimes users change
the letter and XP can't find its files
ServicePackSourcePath == Should be the same as SourcePath if SP1 was
integrated in the install, might be C:\Windows\ServicePackFiles if SP1 was
added later ServicePackCachePath ==
C:\Windows\ServicePackFiles\ServicePackCache if SP1 was added later, won't
exist if SP1 was integreated.

Additionally, to use SFC and the XP CD, it must be a retail CD, not a
"recovery" CD. For OEM installs, there should be a copy of the I386
folder on the hard drive. If so, the SourcePath value should point to the
drive/folder its in. Example: C:\ not C:\I386.

or ...............

Courtesy of Manny Carvalho - MS MVP

Use TweakUI to set the installation path to the drive where the CD is
located. XP is looking for the CD at that path and if the path is wrong it
issues that odd error message that you have the wrong CD.

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[PA Bear]

Troubleshooting Secure Sites in WinXP SP2
http://support.microsoft.com/?kbid=870700
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

WinXP SP2: What's New for Internet Explorer and Outlook Express
http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

"There is no 'silver bullet' solution."
http://go.microsoft.com/fwlink/?LinkId=33131

 

[wigi]

Thanks Jan, I'll try it and let ya know.

-----Original Message-----
Hi Wigi -)

If none of the previous suggestions have corrected the issue, then there may
be some files that have been changedm, deleted or corrupted from the update.
Thus, I can only recommend that you Repair your IE:

How to Reinstall or Repair Internet Explorer and Outlook Express
in Windows XP:
http://support.microsoft.com/?kbid=318378
Here's a link that may help..
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm


Can't Repair Windows XP -

Courtesy of Doug Knox - MS MVP

It primarily depends on whether they're running XP with SP1 integrated or XP
with SP1 added on.

Start, Run and enter REGEDIT

Go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi on\Setup

SourcePath == Should point to the CD drive. Sometimes users change
the letter and XP can't find its files
ServicePackSourcePath == Should be the same as SourcePath if SP1 was
integrated in the install, might be

C:\Windows\ServicePackFiles if SP1 was

added later ServicePackCachePath ==
C:\Windows\ServicePackFiles\ServicePackCache if SP1 was added later, won't
exist if SP1 was integreated.

Additionally, to use SFC and the XP CD, it must be a retail CD, not a
"recovery" CD. For OEM installs, there should be a copy of the I386
folder on the hard drive. If so, the SourcePath value should point to the
drive/folder its in. Example: C:\ not C:\I386.

or ...............

Courtesy of Manny Carvalho - MS MVP

Use TweakUI to set the installation path to the drive where the CD is
located. XP is looking for the CD at that path and if the path is wrong it
issues that odd error message that you have the wrong CD.

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

http://www.download.support.safetec.net/msjavx86/msjavx86 .
exehttp://ftp.idilis.ro/windows/sp/jvm98/msjavwu.exe, or
here:

 

[wigi]

Thanks for the advice. I'll try it and then update this
thread.

Wigi