IE6 and disconnection requests

[Babs]

My cousin is running XP HE SP2, IE6.

Everytime a webpage loads, to use her terminology, "a box appears and asks
if I want to disconnect from the Internet". I'm sure this is just a tick
that needs removing from a box... but my memory escapes me

Could someone please tell me how to stop IE doing this?

(I did search the NG but was unable to find a relative posting )

Many thanks,
Babs

 

[Jan Il]

Hi Babs

You don't mention the type of connection, such as Dial-up, DSL or cable,
but, try the information below and see if it helps:

This issue is caused when "Disconnect when connection may no longer be
needed," option enabled.

Go to IE>Tools>Internet Options>Connection>Dial up settings>Advanced dial up
settings.

Make sure that "Disconnect when connection may no longer be required" is
unchecked.
Also, uncheck the option to "Disconnect if idle"
Later Windows versions have an option to disconnect when connection speed
drops below a certain percentage. Uncheck this as well.

Also...if she uses Outlook Express as her email or newsreader:

Go to Outlook Expres>Tools>Options>Connection and uncheck the "Connect to
this account using.." for each of the mail and news accounts. Additionally,
each account should show the Connection option of "Any available".

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Babs]

Hi Jan,

I'm sorry... she's actually on DSL, but has had some problems connecting
recently. I'm away from home at the moment, so can't physically check the
problem (I usually try and help her as best as I can), so I think the
connection settings are all over the place, hence the 'Dial Up' message. OE
is her email program.

Thanks for your help, I'll pass this on and let you know the outcome.

Regards,
Babs

Hi Babs

You don't mention the type of connection, such as Dial-up, DSL or cable,
but, try the information below and see if it helps:

This issue is caused when "Disconnect when connection may no longer be
needed," option enabled.

Go to IE>Tools>Internet Options>Connection>Dial up settings>Advanced dial
up settings.

Make sure that "Disconnect when connection may no longer be required" is
unchecked.
Also, uncheck the option to "Disconnect if idle"
Later Windows versions have an option to disconnect when connection speed
drops below a certain percentage. Uncheck this as well.

Also...if she uses Outlook Express as her email or newsreader:

Go to Outlook Expres>Tools>Options>Connection and uncheck the "Connect to
this account using.." for each of the mail and news accounts.
Additionally, each account should show the Connection option of "Any
available".

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

My cousin is running XP HE SP2, IE6.

Everytime a webpage loads, to use her terminology, "a box appears and
asks if I want to disconnect from the Internet". I'm sure this is just a
tick that needs removing from a box... but my memory escapes me

Could someone please tell me how to stop IE doing this?

(I did search the NG but was unable to find a relative posting )

Many thanks,
Babs

 

[Jan Il]

Hi Babs

Thank you for the confirmation on the connection. I believe the problem may
be that she has a Proxy setting somewhere that is causing the problem.

When you get home, here are some things you can also check and see how they
are set:

Disable Proxy Settings
Tools>Internet Options> Connections tab> LAN Settings button
Under Proxy server, make sure the box there is UNchecked

Check the *Automatically detect settings* in the LAN Settings for
the Internet Options. If it is checked, UNcheck it.

also.....

Lan Settings- Proxy Server - Disable
http://www.kellys-korner-xp.com/regs_edits/proxyenableundo.reg

and...

Prevent IE from disconnecting with DSL or cable connection

Go to Control Panel>Network and Dialup Connections>
Local Area Connection>Click Properties on the General tab
Click Configure on the next General tab
Click the Power Management tab
UNcheck the "Allow the computer to turn off this device to save power”
Ok all the way out

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Hi Jan,

I'm sorry... she's actually on DSL, but has had some problems connecting
recently. I'm away from home at the moment, so can't physically check the
problem (I usually try and help her as best as I can), so I think the
connection settings are all over the place, hence the 'Dial Up' message.
OE is her email program.

Thanks for your help, I'll pass this on and let you know the outcome.

Regards,
Babs

Hi Babs

You don't mention the type of connection, such as Dial-up, DSL or cable,
but, try the information below and see if it helps:

This issue is caused when "Disconnect when connection may no longer be
needed," option enabled.

Go to IE>Tools>Internet Options>Connection>Dial up settings>Advanced dial
up settings.

Make sure that "Disconnect when connection may no longer be required" is
unchecked.
Also, uncheck the option to "Disconnect if idle"
Later Windows versions have an option to disconnect when connection speed
drops below a certain percentage. Uncheck this as well.

Also...if she uses Outlook Express as her email or newsreader:

Go to Outlook Expres>Tools>Options>Connection and uncheck the "Connect to
this account using.." for each of the mail and news accounts.
Additionally, each account should show the Connection option of "Any
available".

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

My cousin is running XP HE SP2, IE6.

Everytime a webpage loads, to use her terminology, "a box appears and
asks if I want to disconnect from the Internet". I'm sure this is just
a tick that needs removing from a box... but my memory escapes me

Could someone please tell me how to stop IE doing this?

(I did search the NG but was unable to find a relative posting )

Many thanks,
Babs

 

[Babs]

Hi Jan,

Thank you for your very comprehensive reply - amazing!

I may try and connect via remote assistance with her later and try as you've
suggested.

Once again, thank you

Regards,
Babs

Hi Babs

Thank you for the confirmation on the connection. I believe the problem
may be that she has a Proxy setting somewhere that is causing the problem.

When you get home, here are some things you can also check and see how
they are set:

Disable Proxy Settings
Tools>Internet Options> Connections tab> LAN Settings button
Under Proxy server, make sure the box there is UNchecked

Check the *Automatically detect settings* in the LAN Settings for
the Internet Options. If it is checked, UNcheck it.

also.....

Lan Settings- Proxy Server - Disable
http://www.kellys-korner-xp.com/regs_edits/proxyenableundo.reg

and...

Prevent IE from disconnecting with DSL or cable connection

Go to Control Panel>Network and Dialup Connections>
Local Area Connection>Click Properties on the General tab
Click Configure on the next General tab
Click the Power Management tab
UNcheck the "Allow the computer to turn off this device to save power”
Ok all the way out

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Hi Jan,

I'm sorry... she's actually on DSL, but has had some problems connecting
recently. I'm away from home at the moment, so can't physically check the
problem (I usually try and help her as best as I can), so I think the
connection settings are all over the place, hence the 'Dial Up' message.
OE is her email program.

Thanks for your help, I'll pass this on and let you know the outcome.

Regards,
Babs

Hi Babs

You don't mention the type of connection, such as Dial-up, DSL or cable,
but, try the information below and see if it helps:

This issue is caused when "Disconnect when connection may no longer be
needed," option enabled.

Go to IE>Tools>Internet Options>Connection>Dial up settings>Advanced
dial up settings.

Make sure that "Disconnect when connection may no longer be required" is
unchecked.
Also, uncheck the option to "Disconnect if idle"
Later Windows versions have an option to disconnect when connection
speed drops below a certain percentage. Uncheck this as well.

Also...if she uses Outlook Express as her email or newsreader:

Go to Outlook Expres>Tools>Options>Connection and uncheck the "Connect
to this account using.." for each of the mail and news accounts.
Additionally, each account should show the Connection option of "Any
available".

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


My cousin is running XP HE SP2, IE6.

Everytime a webpage loads, to use her terminology, "a box appears and
asks if I want to disconnect from the Internet". I'm sure this is just
a tick that needs removing from a box... but my memory escapes me

Could someone please tell me how to stop IE doing this?

(I did search the NG but was unable to find a relative posting )

Many thanks,
Babs

 

[Jan Il]

Hi Babs

You're very welcome. Post back an dlet us know how you do or if you need
assistance.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Hi Jan,

Thank you for your very comprehensive reply - amazing!

I may try and connect via remote assistance with her later and try as
you've suggested.

Once again, thank you

Regards,
Babs

Hi Babs

Thank you for the confirmation on the connection. I believe the problem
may be that she has a Proxy setting somewhere that is causing the
problem.

When you get home, here are some things you can also check and see how
they are set:

Disable Proxy Settings
Tools>Internet Options> Connections tab> LAN Settings button
Under Proxy server, make sure the box there is UNchecked

Check the *Automatically detect settings* in the LAN Settings for
the Internet Options. If it is checked, UNcheck it.

also.....

Lan Settings- Proxy Server - Disable
http://www.kellys-korner-xp.com/regs_edits/proxyenableundo.reg

and...

Prevent IE from disconnecting with DSL or cable connection

Go to Control Panel>Network and Dialup Connections>
Local Area Connection>Click Properties on the General tab
Click Configure on the next General tab
Click the Power Management tab
UNcheck the "Allow the computer to turn off this device to save power”
Ok all the way out

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Hi Jan,

I'm sorry... she's actually on DSL, but has had some problems connecting
recently. I'm away from home at the moment, so can't physically check
the problem (I usually try and help her as best as I can), so I think
the connection settings are all over the place, hence the 'Dial Up'
message. OE is her email program.

Thanks for your help, I'll pass this on and let you know the outcome.

Regards,
Babs

Hi Babs

You don't mention the type of connection, such as Dial-up, DSL or
cable, but, try the information below and see if it helps:

This issue is caused when "Disconnect when connection may no longer be
needed," option enabled.

Go to IE>Tools>Internet Options>Connection>Dial up settings>Advanced
dial up settings.

Make sure that "Disconnect when connection may no longer be required"
is unchecked.
Also, uncheck the option to "Disconnect if idle"
Later Windows versions have an option to disconnect when connection
speed drops below a certain percentage. Uncheck this as well.

Also...if she uses Outlook Express as her email or newsreader:

Go to Outlook Expres>Tools>Options>Connection and uncheck the "Connect
to this account using.." for each of the mail and news accounts.
Additionally, each account should show the Connection option of "Any
available".

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


My cousin is running XP HE SP2, IE6.

Everytime a webpage loads, to use her terminology, "a box appears and
asks if I want to disconnect from the Internet". I'm sure this is
just a tick that needs removing from a box... but my memory escapes me


Could someone please tell me how to stop IE doing this?

(I did search the NG but was unable to find a relative posting )

Many thanks,
Babs