IE windows opening by themselves

[CM]

We have a problem with one of our office laptops where IE will start on its
own and then keep opening new windows, interfering with using the computer.

Have run TrendMicro and WebRoot Spy Sweeper and haven't found anything.
Also deleted a Registry Key that some instructions we found for a similar
"About:blank" issues suggested. Nothing worked.

The computer did have IE7, but have removed and still have the same issue,
albeit to a less frequent and annoying extent.

Any ideas?

Christian

 

[Malke]

We have a problem with one of our office laptops where IE will start on its
own and then keep opening new windows, interfering with using the computer.

Have run TrendMicro and WebRoot Spy Sweeper and haven't found anything.
Also deleted a Registry Key that some instructions we found for a similar
"About:blank" issues suggested. Nothing worked.

The computer did have IE7, but have removed and still have the same issue,
albeit to a less frequent and annoying extent.

Got a wireless mouse in use with that laptop? Try removing it and see if
that fixes things. If that doesn't apply/work, then do a more thorough
scan for malware:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.


Malke

 

[Guest]

Try to check in safe mode with networking. restart computer keep tapping F8,
choose safe mode with networking.