IE Slow opening homepage/webpages

G

Guest

It seems I made two recent changes at the same time, and I don't know what
might be the cause of my problems. I upgraded to XP Service Pack II and
deleted the Relevant Knowledge adtware at roughly the same time. Now, when I
start IE, it shows me the DNS entry or IP address of my homepage(yahoo) for
about 30 sec. before it opens. I can then browse for a minute or two before
the next major slowdown occurs after a link click. Some links time out and I
get a server not found screen. When I hit refresh, the page appears and I
can surf again for a few minutes and then it's slowdown time again. I'm
running the Windows Defender Beta and NAV. The only thing they find is the
GAIN adware which I'm allowing for use of a software product. The GAIN stuff
has been on the computer for a year or more with no problems. I should note
that Netscape and Mozilla both suffer the same problems, and I have changed
my homepage as well to no avail.

Thanks in Advance!

Bill
 
S

siljaline

billyboy14 said:
It seems I made two recent changes at the same time, and I don't know what
might be the cause of my problems. I upgraded to XP Service Pack II and
deleted the Relevant Knowledge adtware at roughly the same time. Now, when I
start IE, it shows me the DNS entry or IP address of my homepage(yahoo) for
about 30 sec. before it opens. I can then browse for a minute or two before
the next major slowdown occurs after a link click. Some links time out and I
get a server not found screen. When I hit refresh, the page appears and I
can surf again for a few minutes and then it's slowdown time again. I'm
running the Windows Defender Beta and NAV. The only thing they find is the
GAIN adware which I'm allowing for use of a software product. The GAIN stuff
has been on the computer for a year or more with no problems. I should note
that Netscape and Mozilla both suffer the same problems, and I have changed
my homepage as well to no avail.

Remove *any* Gator - Gain - Claria related products from your Add/Remove Programs
immediately.
Supporting documentation among many that you will find on Google that will convince
you
to do so -
http://www.benedelman.org/news/112904-1.html

Once done - post back your findings.

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address
is invalid that we may all benefit.
 
G

Guest

Hot Damn! That did the trick! The GAIN stuff was on the computer for so
long without a problem. The new service pack must be working so hard to
circumvent the adware that it slowed everything down. Thanks for the fix!!!!
 
S

siljaline

billyboy14 said:
Hot Damn! That did the trick! The GAIN stuff was on the computer for so
long without a problem. The new service pack must be working so hard to
circumvent the adware that it slowed everything down. Thanks for the fix!!!!

You may and likely do have remnant Spyware lurking on your machine.
Please proceed as follows:

Download and run HijackThis;
(http://aumha.org/downloads/hijackthis.zip)
Read this Tutorial *before* first use;
(http://www.bleepingcomputer.com/forums/index.php?showtutorial=42)
Once done > run HijackThis > save a scan log and post it to /any/ of the
following (expert) forums for analysis.
*Note, registration is required prior to posting a log.
- Not listed in any particular order -
(http://aumha.net/viewforum.php?f=30)
(http://www.bleepingcomputer.com/forums/forum22.html)
(http://www.dslreports.com/forum/security)
(http://castlecops.com/forum67.html)
(http://www.cybertechhelp.com/forums/forumdisplay.php?f=25)
(http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html)
(http://gladiator-antivirus.com/forum/index.php?showforum=170)
(http://forum.networktechs.com/forumdisplay.php?f=130)
(http://forums.maddoktor2.com/index.php?showforum=17)
(http://www.spywarewarrior.com/viewforum.php?f=5)
(http://forums.spywareinfo.com/index.php?showforum=18)
(http://forums.techguy.org/f54-s.html)
(http://forums.tomcoyote.org/index.php?showforum=27)
(http://forums.subratam.org/index.php?showforum=7)
(http://www.5starsupport.com/ipboard/index.php?showforum=18)
(http://www.malwarebytes.org/forums/index.php?showforum=7)

Note! Prior to running HijackThis, you must;
(http://wiki.castlecops.com/Malware_Removal:_Temporarily_Disable_Real_Time_Monitoring_Programs)

Post back the URL where you posted your log, *not* the entire log.

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address
is invalid that we may all benefit.
 

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