IE problems - all browser windows close for no reason and no warni

G

Gavin

On my IBM/Lenovo laptop, I (stupidly) downloaded some malicious software from
Limewire (now removed) , I'm having continuing problems with IE7 in that when
I log into various sites with chatrroms, IE closes without warning - even
with multiple tabs open.

I installed and ran "Spybot Search & Destroy" and it found various problems
and fixed them.
I have a PC also running IE7 and trying to understand I compared registry
settings and one difference I've noticed now is in the HKEY_USERS section....

In my PC -
HKEY_USERS\S-1-5-21-809525202-2278278253-2770387004-1006\Software\Microsoft\Internet
Explorer\Main\Feature
Control\FEATURE_LOCALMACHINE_LOCKDOWN\Settings\LOCALMACHINE_CD_UNLOCK - the
value is set to ""0x00000000 (0)

In my Laptop
HKEY_USERS\S-1-5-21-809525202-2278278253-2770387004-1005\Software\Microsoft\Internet
Explorer\Main\Feature
Control\FEATURE_LOCALMACHINE_LOCKDOWN\Settings\iexplore.exe - the value is
set to ""0x00000001 (1)

Laptop is running IE7 (Version 7.0.5730.11)
PC is running IE7 (Version 7.0.5730.11IS)

Can anyone help ?

Should I change the registry on my laptop?

Many thanks
Gavin
 
M

Malke

Gavin said:
On my IBM/Lenovo laptop, I (stupidly) downloaded some malicious software
from Limewire (now removed) , I'm having continuing problems with IE7 in
that when I log into various sites with chatrroms, IE closes without
warning - even with multiple tabs open.

I installed and ran "Spybot Search & Destroy" and it found various
problems and fixed them.
I have a PC also running IE7 and trying to understand I compared registry
settings and one difference I've noticed now is in the HKEY_USERS
section....

(snippage)

Just running Spybot S&D isn't enough. Be more thorough in your malware
removal.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

After you know the machine is really clean, you can address any problems
with IE that may (or may not) remain.

Malke
 
N

nass

Gavin said:
On my IBM/Lenovo laptop, I (stupidly) downloaded some malicious software from
Limewire (now removed) , I'm having continuing problems with IE7 in that when
I log into various sites with chatrroms, IE closes without warning - even
with multiple tabs open.

I installed and ran "Spybot Search & Destroy" and it found various problems
and fixed them.
I have a PC also running IE7 and trying to understand I compared registry
settings and one difference I've noticed now is in the HKEY_USERS section....

In my PC -
HKEY_USERS\S-1-5-21-809525202-2278278253-2770387004-1006\Software\Microsoft\Internet
Explorer\Main\Feature
Control\FEATURE_LOCALMACHINE_LOCKDOWN\Settings\LOCALMACHINE_CD_UNLOCK - the
value is set to ""0x00000000 (0)

In my Laptop
HKEY_USERS\S-1-5-21-809525202-2278278253-2770387004-1005\Software\Microsoft\Internet
Explorer\Main\Feature
Control\FEATURE_LOCALMACHINE_LOCKDOWN\Settings\iexplore.exe - the value is
set to ""0x00000001 (1)

Laptop is running IE7 (Version 7.0.5730.11)
PC is running IE7 (Version 7.0.5730.11IS)

Can anyone help ?

Should I change the registry on my laptop?

Many thanks
Gavin

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html


Then run disk clean up, does it help?

If still no joy, run this tool:
http://windowsxp.mvps.org/IEFIX.htm
HTH.
nass
 

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