IE-problem-needs2close(mshn.dll)

[John Nad]

When try to finalize a transfer transaction while in on-
line bank account I get the following ie error:
"Microsoft internet explorer has encountered a problem and
needs to close....."
Error report starts with this info.:
AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: mshn.dll
ModVer: 0.0.0.0.
Offset: 0000a3aa

Anyone know what the problem is and how to fix!!??

Thanks for help

 

[Frank Saunders, MS-MVP]

When try to finalize a transfer transaction while in on-
line bank account I get the following ie error:
"Microsoft internet explorer has encountered a problem and
needs to close....."
Error report starts with this info.:
AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: mshn.dll
ModVer: 0.0.0.0.
Offset: 0000a3aa

Anyone know what the problem is and how to fix!!??

Thanks for help

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
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