IE or XP home edition has become corrupted

[Kay]

Two days ago, after I changed from dial-up to high speed
internet, Internet Explorer stopped working. When I try
to open the program, I get a window that says, "Internet
Explorer has encountered a problem; it has to be
closed." I tried downloading IE again, calling microsoft
support, but the only solution seems to be to use a
recovery disk from my computer manufacturer.

Right now, I have started using Netscape as my browser,
but I still need to fix this problem.

Has anyone else had this problem, and can you help? I
would rather not use the recovery disk if there is
another solution.

 

[H Leboeuf]

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm


If using DSL I hope you installed the Firewall.