ie not responding

[Guest]

I have 4 user accounts on my computer with ie 6.0, two of them get a not
responding message when I try to surf and the other two users work fine.
Does anyone have any suggestions? Laura

 

[Don Varnau]

Hi,
A malfunctioning BHO, toolbar or add-on could be causing this. Try
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm on the affected
accounts.

Or, you may have a more serious malware problem. You should download, update
and run (at least) Ad-aware,
Spybot and (Windows XP) Windows Defender (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Some malware must be removed manually. You may have to register and post a
HijackThis log to one of these forums for additional help. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.

* The Parasite Fight - Quick Fix Protocol:
http://www.aumha.org/a/quickfix.htm
* HijackThis Quick Start
http://www.tomcoyote.org/hjt/#Top
* HijackThis Tutorial and Download
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Thankyou Don for all the, plethora of info, it may tak e me a while to sift
thru and try everything, it does work sometimes, ie that is, so i am
somewhat baffled. I'll try and let u know the outcome. Laura

Hi,
A malfunctioning BHO, toolbar or add-on could be causing this. Try
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm on the affected
accounts.

Or, you may have a more serious malware problem. You should download, update
and run (at least) Ad-aware,
Spybot and (Windows XP) Windows Defender (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Some malware must be removed manually. You may have to register and post a
HijackThis log to one of these forums for additional help. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.

* The Parasite Fight - Quick Fix Protocol:
http://www.aumha.org/a/quickfix.htm
* HijackThis Quick Start
http://www.tomcoyote.org/hjt/#Top
* HijackThis Tutorial and Download
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php

Hope this helps,
Don
[MS MVP- IE]

I have 4 user accounts on my computer with ie 6.0, two of them get a not
responding message when I try to surf and the other two users work fine.
Does anyone have any suggestions? Laura