IE needs to close

[gmrad]

Last time I often get a message:
Internet Explorer has encountered a problem and needs to close.
Error signature:
AppName:iexplore.exe AppVer:6.0.2800.1106 ModName:jd2002.dll
ModVer:2.6.0.1
Offset:0000b9aa
My system is PIII, RAM 256Mb, WinXP pro. There are firewall and antivirus
programs. (Do not know what else information is needed)
Is there any remedy for the problem?

 

[H Leboeuf]

jd2002.dll is used by:
Justdo software
http://www.justdosoft.com/

Hi!
Thanks for your prompt answer! This dll is situated in program files\common
files\justDo. The last is a program to download flash in the web pages.
There is no special class of web pages where this occurs and it is hard to
say how often it occurs. I think that always would be a good approximation
but sometimes I have enough time to read a lot.
Now I used an advice H. Leboeuf gave to somebody from this group: disabled
third- party browser extensions. If it does not work then I will uninstall
the justDo. I will write about the results .
Thank you!

the other information we need is:
what web pages does this occur on for you?
how often?
also try using search and tell me the path you have for this DLL.
This seemes to be a 3rd party DLL causing the error. as I am not seeing this
on a reference XPSP1 box.
try using a spyware removal program such as adaware.
Hope to hear back from you.
-Dave Monk [MSFT]
--
This posting is provided "AS IS" with no warranties, and confers no rights.

Last time I often get a message:
Internet Explorer has encountered a problem and needs to close.
Error signature:
AppName:iexplore.exe AppVer:6.0.2800.1106 ModName:jd2002.dll
ModVer:2.6.0.1
Offset:0000b9aa
My system is PIII, RAM 256Mb, WinXP pro. There are firewall and antivirus
programs. (Do not know what else information is needed)
Is there any remedy for the problem?