IE doesn't work

[cissy]

IE doesn't work in my computer. When I open IE EVERY
TIME, the following message always show:
"Internet Explorer has encountered a problem and needs to
close, ..."
error signature:
AppName:iexplore.exe AppVer:6.0.2800.1106
ModName:cnshook.dll ModVer:1.0.1.6 Offset:000034c1

Could you tell me how to solve this problem? Thank you
very much.

Cissy

 

[Frank Saunders, MS-MVP IE/OE]

IE doesn't work in my computer. When I open IE EVERY
TIME, the following message always show:
"Internet Explorer has encountered a problem and needs to
close, ..."
error signature:
AppName:iexplore.exe AppVer:6.0.2800.1106
ModName:cnshook.dll ModVer:1.0.1.6 Offset:000034c1

Could you tell me how to solve this problem? Thank you
very much.

Cissy

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each need to be updated before every use, even when just
downloaded.

If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
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