Hi,
Possibility:
I have seen this behavior caused by McAfee and from the date and time being
incorrect. Checkpoints and Suggestions:
Check to be sure that your date and time is correct. Also, if you are using
McAfee, this will help:
McAfee gave this solution to the bug where VirusScan 6 stops your
Internet Explorer History file working.
Open VirusScan console
Select "Pick a task..."
Select "Change my VirusScan settings"
Select "Configure VShield background scanning"
Select "Customise your VShield settings"
Select the "Internet Filter" icon from the icons down the left hand side On
the "Detection" tab, in the 'Applet filters' section, remove the tick next
to "ActiveX Controls".
As for Help and Support: Go to - Start/Run/Regedit and navigate to this
key:
HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}\Instance\Init
PropertyBag
Delete: Param1="
http://www.kellys-korner-xp.com/xp.htm"
And change: Method to read: Help
/xp_u.htm#xp_util
Boots said:
Thanks for your help Kelly. I too didn't have any luck. I have only one
account set up but apart from that I have almost the same problems as Glenn.
I have also noted that if I look at te Temp Internet files via a right
click on that IE Icon etc etc it gives a different result than if I have IE
opened. Even if not connected to the internet.
Oh and by the way Kelly can you tell me how to restore my Help and support
button (via START) to show what it used to and not take me directly to your
website please. I did not want this to happen. I have your site as a
favourite.