IE does not start at all


G

Guest

Upon starting IE the following message occurs:
Microsoft Visual C++ Runtime Library:
Runtime Error
Program C:\Program File\Internet Explorer\IExplore.exe
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application support team for more information.
 
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D

Don Varnau

Hi,
The Google toolbar has been causing the C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Thanks Don, that solved the problem.

Don Varnau said:
Hi,
The Google toolbar has been causing the C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

Hope this helps,
Don
[MS MVP- IE]


Doug said:
Upon starting IE the following message occurs:
Microsoft Visual C++ Runtime Library:
Runtime Error
Program C:\Program File\Internet Explorer\IExplore.exe
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application support team for more information.
 
G

Guest

Don,
I am getting the same error. I don't have the google toolbar installed. When
my wife or I are online, the other gets the error. When I sign on, she gets
the error. When I restart and she signs on, I get the error. I have installed
one of the parasite programs, Spywareblaster, and that didn't help. Any
suggestions?

Thanks,

Marc

Don Varnau said:
Hi,
The Google toolbar has been causing the C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

Hope this helps,
Don
[MS MVP- IE]


Doug said:
Upon starting IE the following message occurs:
Microsoft Visual C++ Runtime Library:
Runtime Error
Program C:\Program File\Internet Explorer\IExplore.exe
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application support team for more information.
 
F

Frank Saunders, MS-MVP OE

Marc White said:
Don,
I am getting the same error. I don't have the google toolbar
installed. When my wife or I are online, the other gets the error.
When I sign on, she gets the error. When I restart and she signs on,
I get the error. I have installed one of the parasite programs,
Spywareblaster, and that didn't help. Any suggestions?

Thanks,

Marc

Is your error exactly the same?
(Not another runtime error in iexplore like "abnormal program termination)?

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

Frank,
I'm also getting the same error that Marc gets. If one user is logged on
using the internet explorer, the other user gets the error. I've also
noticed that the windows explorer will generate the same error - I do not
have the google toolbar installed. This problem did not exist for me a few
months back. I sure hope we can find an answer to this problem.

Darrell
 
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F

Frank Saunders, MS-MVP OE

Darrell said:
Frank,
I'm also getting the same error that Marc gets. If one user is
logged on using the internet explorer, the other user gets the error.
I've also noticed that the windows explorer will generate the same
error - I do not have the google toolbar installed. This problem did
not exist for me a few months back. I sure hope we can find an
answer to this problem.

Darrell

Is it "terminate it in an unusual way", "abnormal program termination" or
something different? Marc never answered.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

Frank,

The error window has the following text:

Runtime Error!
Program: C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminat it in an unusual way.
Please contact the application's support team for more information.


Windows Explorer gives the same message, except it points to
C:\Windows\Explorer.exe

I have a Dell Dimension 4500, IE Version 6.0 and windows XP Home edition
version 5.1 (SP 2).

Just some more peices to the puzzle. I've not heard any suggestions from
Microsoft on the problem. My guess is that it's either a problem with a ms
library or some application we've loaded overwrote some library file, just a
guess.

Darrell
 
F

Frank Saunders, MS-MVP OE

Darrell said:
Frank,

The error window has the following text:

Runtime Error!
Program: C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminat it in an
unusual way. Please contact the application's support team for more
information.


Windows Explorer gives the same message, except it points to
C:\Windows\Explorer.exe

I have a Dell Dimension 4500, IE Version 6.0 and windows XP Home
edition version 5.1 (SP 2).

Just some more peices to the puzzle. I've not heard any suggestions
from Microsoft on the problem. My guess is that it's either a
problem with a ms library or some application we've loaded overwrote
some library file, just a guess.

Darrell

Sorry.
At this time the Google toolbar is the only thing I know that's causing the
problem. Do you have any other third party toolbars?

ToolbarCop:
http://www.mvps.org/sramesh2k/toolbarcop.htm

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

I have the same issue as Marc and Darrell. I do not have any toolbars
installed as far as I can tell. I have tried Microsoft defender. I have
tried TrendMicro CWSShredder. We only see this with IE open in another
account and when we try to open it in another account.
 
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G

Guest

I had the same problem. I removed Google Toolbar, and that got rid of the
problem. I have been dealing with this problem for 2 months. I shifted to an
old copy of Netscape, but now I can go back to IE.

Thanks for this great resource.

Don Varnau said:
Hi,
The Google toolbar has been causing the C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

Hope this helps,
Don
[MS MVP- IE]


Doug said:
Upon starting IE the following message occurs:
Microsoft Visual C++ Runtime Library:
Runtime Error
Program C:\Program File\Internet Explorer\IExplore.exe
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application support team for more information.
 
G

Guest

Did you get to the bottom of this one as I have it too on my new machine from
Dell? I cannot have IE open in more than one side of the machine. It did have
the GoogleToolbar installed and I removed that yet its still happening. It
also impacts Outlook and Explorer. Any help would be greatly appreciated as
the machine is so unstable its a nightmare

Steve

Don Varnau said:
Hi,
Lets work with your earlier post (about an hour ago.)

Don
[MS MVP- IE]

modular_brian said:
I have the same issue as Marc and Darrell. I do not have any toolbars
installed as far as I can tell. I have tried Microsoft defender. I have
tried TrendMicro CWSShredder. We only see this with IE open in another
account and when we try to open it in another account.

"Frank Saunders, MS-MVP OE" wrote:
 
R

Rob ^_^

Hi Steve,

What do you mean "cannot have IE open in more than one side of the machine"?
I assume you can still start IE and navigate to a site? But it only takes up
one half of the screen? Are you using a wide screen plasma?
If so to maximise the IE window (make it fill the screen) double click with
your mouse on the title bar (the top of the window)

Regards.
toomeys said:
Did you get to the bottom of this one as I have it too on my new machine
from
Dell? I cannot have IE open in more than one side of the machine. It did
have
the GoogleToolbar installed and I removed that yet its still happening. It
also impacts Outlook and Explorer. Any help would be greatly appreciated
as
the machine is so unstable its a nightmare

Steve

Don Varnau said:
Hi,
Lets work with your earlier post (about an hour ago.)

Don
[MS MVP- IE]

"modular_brian" <modularbrian[at]discussions.microsoft.com> wrote in
message
I have the same issue as Marc and Darrell. I do not have any toolbars
installed as far as I can tell. I have tried Microsoft defender. I
have
tried TrendMicro CWSShredder. We only see this with IE open in another
account and when we try to open it in another account.

"Frank Saunders, MS-MVP OE" wrote:
Frank,

The error window has the following text:

Runtime Error!
Program: C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminat it in an
unusual way. Please contact the application's support team for more
information.


Windows Explorer gives the same message, except it points to
C:\Windows\Explorer.exe

I have a Dell Dimension 4500, IE Version 6.0 and windows XP Home
edition version 5.1 (SP 2).

Just some more peices to the puzzle. I've not heard any
suggestions
from Microsoft on the problem. My guess is that it's either a
problem with a ms library or some application we've loaded
overwrote
some library file, just a guess.

Darrell
:

Frank,
I'm also getting the same error that Marc gets. If one user is
logged on using the internet explorer, the other user gets the
error. I've also noticed that the windows explorer will generate
the same error - I do not have the google toolbar installed.
This
problem did not exist for me a few months back. I sure hope we
can
find an answer to this problem.

Darrell
:

Is your error exactly the same?
(Not another runtime error in iexplore like "abnormal program
termination)?

Is it "terminate it in an unusual way", "abnormal program
termination" or something different? Marc never answered.
Sorry.
At this time the Google toolbar is the only thing I know that's
causing the
problem. Do you have any other third party toolbars?

ToolbarCop:
http://www.mvps.org/sramesh2k/toolbarcop.htm
 
G

Guest

Thanks for replying Rob. What I mean is I have more than one users account on
the PC and if one of those accounts has been logged into and the person has
opened IE for any reason then no other person on that PC can that start IE or
Explorer when they switch to their side. if they try they getthe IE C++
runtime error which says it was an abnormal termination. Previous reports in
2005 said that this was often due to the google toolbar in IE but that isn't
installed on this machine anymore.

If it helps its a Dell 5150, just 7 days old running XP SP2 with Office XP
installed

TIA
Steve


Rob ^_^ said:
Hi Steve,

What do you mean "cannot have IE open in more than one side of the machine"?
I assume you can still start IE and navigate to a site? But it only takes up
one half of the screen? Are you using a wide screen plasma?
If so to maximise the IE window (make it fill the screen) double click with
your mouse on the title bar (the top of the window)

Regards.
toomeys said:
Did you get to the bottom of this one as I have it too on my new machine
from
Dell? I cannot have IE open in more than one side of the machine. It did
have
the GoogleToolbar installed and I removed that yet its still happening. It
also impacts Outlook and Explorer. Any help would be greatly appreciated
as
the machine is so unstable its a nightmare

Steve

Don Varnau said:
Hi,
Lets work with your earlier post (about an hour ago.)

Don
[MS MVP- IE]

"modular_brian" <modularbrian[at]discussions.microsoft.com> wrote in
message
I have the same issue as Marc and Darrell. I do not have any toolbars
installed as far as I can tell. I have tried Microsoft defender. I
have
tried TrendMicro CWSShredder. We only see this with IE open in another
account and when we try to open it in another account.

:

Frank,

The error window has the following text:

Runtime Error!
Program: C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminat it in an
unusual way. Please contact the application's support team for more
information.


Windows Explorer gives the same message, except it points to
C:\Windows\Explorer.exe

I have a Dell Dimension 4500, IE Version 6.0 and windows XP Home
edition version 5.1 (SP 2).

Just some more peices to the puzzle. I've not heard any
suggestions
from Microsoft on the problem. My guess is that it's either a
problem with a ms library or some application we've loaded
overwrote
some library file, just a guess.

Darrell

:

Frank,
I'm also getting the same error that Marc gets. If one user is
logged on using the internet explorer, the other user gets the
error. I've also noticed that the windows explorer will generate
the same error - I do not have the google toolbar installed.
This
problem did not exist for me a few months back. I sure hope we
can
find an answer to this problem.

Darrell

:

Is your error exactly the same?
(Not another runtime error in iexplore like "abnormal program
termination)?

Is it "terminate it in an unusual way", "abnormal program
termination" or something different? Marc never answered.

Sorry.
At this time the Google toolbar is the only thing I know that's
causing
the
problem. Do you have any other third party toolbars?

ToolbarCop:
http://www.mvps.org/sramesh2k/toolbarcop.htm
 
G

Guest

Did you ever get to a fix for this as I have the same issue and it would help
to know what you did to fix it. I have tried the google toolbar removal but
that didn't help

TIA
Steve
 
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R

Rob ^_^

Hi Steve,

I haven't investigated it or found a fix/workaround. There are previous
posts about users not being able to run IE concurrently under different user
accounts (Right click on the IE icon in the Quick Launch task bar and select
run as)... you may have to log on as the user account that already has an IE
session running. Yep thats the answer. Uncheck the "Protect my computer and
data from....." checkbox when you logon as the current user.

Sounds like you are doing a bit of testing and require concurrent IE user
account sessions?

Regards.
 

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