ie crashes with this log.

G

Guest

hello group,

sometimes when i double click on the blank space within some webpages, the
IE crashes with the log shown at the bottom of the page. (it's a bit long)

i run
IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158
Windows XP professional version 2002 sp2

thanks so any comments


here's the log that gets saved to the dsktop.
----

hs_err_pid1764.log

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : unknown exception code occurred at PC=0x7C81EB33
Function=RaiseException+0x52
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at sun.plugin.javascript.ocx.JSObject.nativeInvoke(Native Method)
at sun.plugin.javascript.ocx.JSObject.invoke(Unknown Source)
- locked <1084DF38> (a sun.plugin.javascript.ocx.JSObject)
at sun.plugin.javascript.ocx.JSObject.call(Unknown Source)
at y.ch.1.qb(Unknown Source)
at y.ch.1.Wa(Unknown Source)
at y.ch.1.V(Unknown Source)
at y.ch.1.X(Unknown Source)
at y.ch.1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x74720000 - 0x7476B000 C:\WINDOWS\system32\MSCTF.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x10008000 C:\Program Files\PDF Tools\Adobe\Acrobat
5.0\Reader\ActiveX\AcroIEHelper.ocx
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x01000000 - 0x012C5000 C:\WINDOWS\system32\xpsp2res.dll
0x7D4A0000 - 0x7D783000 C:\WINDOWS\System32\mshtml.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\msls31.dll
0x018D0000 - 0x01958000 C:\WINDOWS\system32\shdoclc.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\MLANG.dll
0x7D1E0000 - 0x7D492000 C:\WINDOWS\system32\msi.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x746F0000 - 0x7471A000 C:\WINDOWS\System32\msimtf.dll
0x605D0000 - 0x605D9000 C:\WINDOWS\system32\mslbui.dll
0x5C2C0000 - 0x5C300000 C:\WINDOWS\ime\sptip.dll
0x74C80000 - 0x74CAC000 C:\WINDOWS\system32\OLEACC.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x01BD0000 - 0x01BE1000 C:\WINDOWS\IME\SPGRMR.DLL
0x01BF0000 - 0x01C4B000 C:\Program Files\Common Files\Microsoft
Shared\Ink\SKCHUI.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft Office\Office10\msohev.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x767F0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32\rsaenh.dll
0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll
0x75E60000 - 0x75E73000 C:\WINDOWS\system32\cryptnet.dll
0x4D4F0000 - 0x4D548000 C:\WINDOWS\system32\WINHTTP.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\System32\jscript.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32\mshtmled.dll
0x031A0000 - 0x03347000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x6D430000 - 0x6D43A000 C:\WINDOWS\System32\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x66880000 - 0x6688C000 C:\WINDOWS\system32\ImgUtil.dll
0x5FF20000 - 0x5FF46000 C:\WINDOWS\system32\MSRATING.dll
0x5FF50000 - 0x5FF61000 C:\WINDOWS\system32\msratelc.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\System32\actxprxy.dll
0x66E50000 - 0x66E8F000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32\WINSPOOL.DRV
0x73300000 - 0x73367000 C:\WINDOWS\System32\vbscript.dll
0x73DD0000 - 0x73ECE000 C:\WINDOWS\System32\MFC42.DLL
0x76390000 - 0x763AD000 C:\WINDOWS\system32\imm32.dll
0x5E310000 - 0x5E31C000 C:\WINDOWS\System32\pngfilt.dll
0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F67000 C:\WINDOWS\System32\drprov.dll
0x71C10000 - 0x71C1E000 C:\WINDOWS\System32\ntlanman.dll
0x71CD0000 - 0x71CE7000 C:\WINDOWS\System32\NETUI0.dll
0x71C90000 - 0x71CD0000 C:\WINDOWS\System32\NETUI1.dll
0x71C80000 - 0x71C87000 C:\WINDOWS\System32\NETRAP.dll
0x71BF0000 - 0x71C03000 C:\WINDOWS\System32\SAMLIB.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32\davclnt.dll
0x75970000 - 0x75A67000 C:\WINDOWS\system32\MSGINA.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435D000 C:\WINDOWS\system32\ODBC32.dll
0x04010000 - 0x04027000 C:\WINDOWS\system32\odbcint.dll
0x050C0000 - 0x050D5000 C:\Program
Files\Java\j2re1.4.0_02\bin\npjpi140_02.dll
0x051E0000 - 0x051FC000 C:\Program Files\Java\j2re1.4.0_02\bin\beans.ocx
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x05210000 - 0x05225000 C:\Program Files\Java\j2re1.4.0_02\bin\jpishare.dll
0x05500000 - 0x05615000 C:\PROGRA~1\Java\J2RE14~1.0_0\bin\client\jvm.dll
0x6D1D0000 - 0x6D1D7000 C:\PROGRA~1\Java\J2RE14~1.0_0\bin\hpi.dll
0x6D300000 - 0x6D30D000 C:\PROGRA~1\Java\J2RE14~1.0_0\bin\verify.dll
0x6D210000 - 0x6D228000 C:\PROGRA~1\Java\J2RE14~1.0_0\bin\java.dll
0x6D320000 - 0x6D32D000 C:\PROGRA~1\Java\J2RE14~1.0_0\bin\zip.dll
0x6D000000 - 0x6D0F6000 C:\Program Files\Java\j2re1.4.0_02\bin\awt.dll
0x6D180000 - 0x6D1D0000 C:\Program
Files\Java\j2re1.4.0_02\bin\fontmanager.dll
0x09F60000 - 0x0A3BD000 C:\WINDOWS\system32\atioglxx.dll
0x0ABD0000 - 0x0ABF7000 C:\WINDOWS\Downloaded Program Files\yacsui.dll
0x0AD20000 - 0x0AD5B000 C:\WINDOWS\DOWNLO~1\yacscom.dll
0x6D2D0000 - 0x6D2DD000 C:\Program Files\Java\j2re1.4.0_02\bin\net.dll
0x0B980000 - 0x0B98A000 C:\Program Files\Java\j2re1.4.0_02\bin\packager.dll
0x74980000 - 0x74AB0000 C:\WINDOWS\System32\msxml3.dll
0x58420000 - 0x58427000 C:\WINDOWS\system32\imaadp32.acm
0x72CF0000 - 0x72CF7000 C:\WINDOWS\system32\msadp32.acm
0x58330000 - 0x58335000 C:\WINDOWS\system32\msg711.acm
0x58300000 - 0x58308000 C:\WINDOWS\system32\msgsm32.acm
0x582D0000 - 0x582D4000 C:\WINDOWS\system32\tssoft32.acm
0x73B70000 - 0x73B77000 C:\WINDOWS\system32\tsd32.dll
0x6CC60000 - 0x6CC6B000 C:\WINDOWS\System32\dispex.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL

Local Time = Tue Feb 15 16:13:24 2005
Elapsed Time = 1352
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.0_02-b02 mixed mode)
#
 
R

Robert Aldwinckle

sean said:
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : unknown exception code occurred at PC=0x7C81EB33
Function=RaiseException+0x52
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at sun.plugin.javascript.ocx.JSObject.nativeInvoke(Native Method)
at sun.plugin.javascript.ocx.JSObject.invoke(Unknown Source) ....
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
Click to expand...


The crash occurred when you were running Sun's JVM.
Try removing it (or going to them for support.)

Otherwise to take a stab at fixing it yourself, consider the versions
of the components involved in your crash and see if they don't
have updates that you could try. Etc.


---
 

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