IE Crashes 10X/Day !!!!!!!

[Jamba]

HELP!!! I am running WinXP and IE 6.0 and I experience at
the very least 10 crashes a day, and I am online very
little.

ANY SUGGESTIONS?

-j-
p.s. I may check back later since it is late and I have
been dealing with this issue for hours now.

 

[Frank Saunders, MS-MVP]

HELP!!! I am running WinXP and IE 6.0 and I experience at
the very least 10 crashes a day, and I am online very
little.

ANY SUGGESTIONS?

-j-
p.s. I may check back later since it is late and I have
been dealing with this issue for hours now.

Describe the crashes.

Do you get any error messages?

 

[Smile Extender]

Suggestions? Could be either virus or spyware. Check these first.

 

[Jamba]

Sorry for teh delay. Yes, I get a message telling me that
IE has encountered errors and will close. Would I like to
report the errors? I do then all browser windows close.

-j-

 

[Jon Kennedy]

When that error message comes up, click the blue link by "To see what this error report contains - click here". Need to know the App name and Mod name.

Or go to this article - Description and Availability of Internet Explorer Error Reporting Tool http://support.microsoft.com/default.aspx?scid=kb;[LN];Q276550 - scroll down for how to disable the Error Reporting Tool, and then let Windows capture the error the next time. There will then be an error box with a Details button. Need to know the XXXX caused a YYYY in module ZZZZ part. You can leave out the stack dump numbers. Also need to know the version of Windows the user is running.