IE cannot access secure sites after AOL security update

[tilopa]

I have seen this issue before but no solution was posted. Computer is
running AOL 9 SE over dial-up. Whenever I go to a site that requires
username and password (like yahoo mail) it immediately comes back with
page "not found error". Installed firefox and it works fine. Change
internet options security settings in every possible way but still no
access. Completely unintalled Mcafee, completely uninstalled AOL.
Unistalled IE and reinstalled it via add remove programs. Is there a
way to completely unistall IE and then reinstall? Not sure if there is
a cleaner way to do that than through "add remove programs"\"add remove
windows componants"? It is clearly some kind of security issue with IE,
I feel. I had an issue a while back with an error message "active X
security settings are preventing..." forget the rest but somehow that
type of issue is related to this one.

Any help with be greatly appreciated.

 

[PA Bear]

Windows version?

Can you access Secure Sites using AOL browser? ...using Firefox?

 

[tilopa]

windows xp with sp2. I cannot access everything with firefox, but not
with IE. And since AOL browser uses some part of IE at least, when I
try to access I site in AOL's browser it says "internet explorer is
attempting......blah blah blah" so I know it is using IE security
settings in "Internet Options". Wondering if there is a way to
completely remove IE (not just through the "add remove windows
components section") but completely remove and then reinstall?
Thanks.

 

[PA Bear]

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.

Sounds like you've got yourself a hijackware infection. I'd at least rule
out the possibility before proceeding further. (Reinstalling IE won't
help.)

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

 

[tilopa]

sorry about the delay in responding. It turns out that re-installing IE
would have solved the problem. Though the easier solution was to
re-register some of the IE dll's. When she installed AOL security
edition it corrupted at least on of the dll's

 

[PA Bear]

Thanks for posting back.