IE 7 hangs using 100% CPU

G

Guest

OK, so I'm running IE 7 under Vista and I'm in the Vista newgroups page. I
try to reply to a discussion I started and nothing happens. There's a little
error icon at the bottom of the window (status bar) but it doesn't say what
the error is. I try replying again, still nothing happens then IE just hangs.
I click the (X) at the top of the window and another window comes up saying
IE 7 is unresponsive, do I want to restart or wait. I click restart and
another window comes up saying it's collecting information an may take a few
minutes. 10 minutes later still nothing. I start the task manager and IE 7 is
using almost 100% of the CPU. I try end task, and nothing happens. I try it
again and finnaly a window pops up asking if it's OK to send an error report
to Microsoft - so I click OK. Finally a window pops up saying IE is
restarting.

After restarting IE is again totally unresponsive and I can't end it with
the task manager, so I log out of Vista. I log back in and start IE - again
same problem.

So I restart Vista, log in, start IE - same problem. OK, so IE is now
totally hosed on my Vista.

Is there any way I can reinstall IE without reinstalling Vista?

Has anyone else had this problem?
 
B

Barb Bowman

right click it on the start menu, Internet Properties
Browsing History Delete

delete the history


OK, so I'm running IE 7 under Vista and I'm in the Vista newgroups page. I
try to reply to a discussion I started and nothing happens. There's a little
error icon at the bottom of the window (status bar) but it doesn't say what
the error is. I try replying again, still nothing happens then IE just hangs.
I click the (X) at the top of the window and another window comes up saying
IE 7 is unresponsive, do I want to restart or wait. I click restart and
another window comes up saying it's collecting information an may take a few
minutes. 10 minutes later still nothing. I start the task manager and IE 7 is
using almost 100% of the CPU. I try end task, and nothing happens. I try it
again and finnaly a window pops up asking if it's OK to send an error report
to Microsoft - so I click OK. Finally a window pops up saying IE is
restarting.

After restarting IE is again totally unresponsive and I can't end it with
the task manager, so I log out of Vista. I log back in and start IE - again
same problem.

So I restart Vista, log in, start IE - same problem. OK, so IE is now
totally hosed on my Vista.

Is there any way I can reinstall IE without reinstalling Vista?

Has anyone else had this problem?
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Franklin

Colin Barnhorst said:
Be sure to report these two problems via the MBC. If you do not have it,
you may download it at
http://windowsbeta.microsoft.com/vista/bugs.aspx?&build=0&sku=0

Eric Kolotyluk said:
OK, so I'm running IE 7 under Vista and I'm in the Vista newgroups page.
I
try to reply to a discussion I started and nothing happens. There's a
little
error icon at the bottom of the window (status bar) but it doesn't say
what
the error is. I try replying again, still nothing happens then IE just
hangs.
I click the (X) at the top of the window and another window comes up
saying
IE 7 is unresponsive, do I want to restart or wait. I click restart and
another window comes up saying it's collecting information an may take a
few
minutes. 10 minutes later still nothing. I start the task manager and IE
7 is
using almost 100% of the CPU. I try end task, and nothing happens. I try
it
again and finnaly a window pops up asking if it's OK to send an error
report
to Microsoft - so I click OK. Finally a window pops up saying IE is
restarting.

After restarting IE is again totally unresponsive and I can't end it with
the task manager, so I log out of Vista. I log back in and start IE -
again
same problem.

So I restart Vista, log in, start IE - same problem. OK, so IE is now
totally hosed on my Vista.

Is there any way I can reinstall IE without reinstalling Vista?

Has anyone else had this problem?

Hi,
I started to see this with other programs the cpu jumps to 100% and freezes
the computer. For myself I have 760 mbs of ram.
 
T

Todd

Yes, a lot of people have had this problem.

It is usually caused by plug-ins that IE7 is incompatible with. In my
opinion this is still a IE problem, because it should be able to continue to
work with an incompatible plug-in. It should disable the plug-in rather
than letting itself get locked up.

Most of the time the problem is Java 5. I installed and uninstalled Java
1.5.0_07, and each time I installed it IE7 stopped responding, and each time
I uninstalled it, IE7 started working again.

If you don't have Java installed you will have to look for something else,
but that has been the biggest culprit.

If you need Java, the Java 6 Beta, which is available form the Sun Java
site, seems to be compatible.

Todd
 
G

Guest

I filed a bug report per Colin's advice.

I deleted "everything" per Barb's advice. No deal, same problem, although I
can now stop IE with task manager.

I haven't used any plug-ins yet.

I haven't installed Java, but I did notice that Java 1.5.0_07 was installed,
so it must have come with Vista or something else installed it (i.e.
Firefox?).

So I installed Java 1.6 Beta 2 and... IE RUNS NOW! And I didn't loose any
bookmarks. At least Firefox runs reliably so I can reply to these responses.

Many thank to Todd - well done.

--
Eric Kolotyluk
Software Developer


Todd said:
Yes, a lot of people have had this problem.

It is usually caused by plug-ins that IE7 is incompatible with. In my
opinion this is still a IE problem, because it should be able to continue to
work with an incompatible plug-in. It should disable the plug-in rather
than letting itself get locked up.

Most of the time the problem is Java 5. I installed and uninstalled Java
1.5.0_07, and each time I installed it IE7 stopped responding, and each time
I uninstalled it, IE7 started working again.

If you don't have Java installed you will have to look for something else,
but that has been the biggest culprit.

If you need Java, the Java 6 Beta, which is available form the Sun Java
site, seems to be compatible.

Todd
 
T

Todd

Your welcome

Something that I forgot to say, I didn't try this but some people have
reported that you can leave Java 5 installed if you turn off UAC.

Todd


Eric Kolotyluk said:
I filed a bug report per Colin's advice.

I deleted "everything" per Barb's advice. No deal, same problem, although I
can now stop IE with task manager.

I haven't used any plug-ins yet.

I haven't installed Java, but I did notice that Java 1.5.0_07 was installed,
so it must have come with Vista or something else installed it (i.e.
Firefox?).

So I installed Java 1.6 Beta 2 and... IE RUNS NOW! And I didn't loose any
bookmarks. At least Firefox runs reliably so I can reply to these responses.

Many thank to Todd - well done.
 

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