IE 6.0 won't close or minimize

[Bob]

I have been having this problem on and off. When I try
to close or minimize an IE window, nothing happens. The
window won't close or minimize. When I open the Windows
Task Manager, nothing is listed in the applications
area. The only way I can get rid of the IE window is to
logoff or restart the computer.
Any clues on what the problem is?

 

[Frank Saunders, MS-MVP]

I have been having this problem on and off. When I try
to close or minimize an IE window, nothing happens. The
window won't close or minimize. When I open the Windows
Task Manager, nothing is listed in the applications
area. The only way I can get rid of the IE window is to
logoff or restart the computer.
Any clues on what the problem is?

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[tammyncook \(removethis\)]

I have been having similar problems- I can minimize IE
window, but it won't close. When I open the Task Manager,
it says IE is running. I have to "end task" to get the
window to close.
This just started happening when a family member was
using my computer to download files (faster with my DSL)
to save to disk- I have to wonder if we inadvertently
downloaded some sort of SpyWare- I have heard that they
can make programs do unwanted things!
If you hear or learn anything, let me know!

 

[Frank Saunders, MS-MVP]

"tammyncook (removethis) @frontiernet.net"

I have been having similar problems- I can minimize IE
window, but it won't close. When I open the Task Manager,
it says IE is running. I have to "end task" to get the
window to close.
This just started happening when a family member was
using my computer to download files (faster with my DSL)
to save to disk- I have to wonder if we inadvertently
downloaded some sort of SpyWare- I have heard that they
can make programs do unwanted things!
If you hear or learn anything, let me know!

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[G-Funk]

-----Original Message-----


First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

I've had this same problem that Tammy speaks of. I tried
all the solutions given earlier and all the ones above
except posting the log of Hijack. I'll do that, but I
still have no idea what the issue is. Any help would be
appreciated.

 

[tammyncook \(removethis\)]

Thanks for your help!
I installed, updated and ran both AdAware and SpyBot.
Spybot found 69 malware and AdAware found 88! I also
downloaded Windows Update for XP SP1 and it's update.
I can now close IE!
I do have one small problem still.. when I open my
Favorites and click on one of them, it will not go to
that site. Is this still related?
Thanks Again!
Tammy

 

[Frank Saunders, MS-MVP IE/OE]

"tammyncook (removethis) @frontiernet.net"

Thanks for your help!
I installed, updated and ran both AdAware and SpyBot.
Spybot found 69 malware and AdAware found 88! I also
downloaded Windows Update for XP SP1 and it's update.
I can now close IE!
I do have one small problem still.. when I open my
Favorites and click on one of them, it will not go to
that site. Is this still related?
Thanks Again!
Tammy

From http://www.fjsmjs.com/OE/nolinks.htm

Open Windows Explorer.
Go to Tools | Folder Options | File Types.
Scroll down to URL:HyperText Transfer Protocol and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.

"Application used to perform this action" should read:

"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
(Check the path to iexplore.exe to make sure that is correct and use the
double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)

#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.

If that doesn't fix it, go to Start | Run and type

regsvr32 urlmon.dll

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Bob]

it's nice to know you got your problem solved,
tammyncook. Meanwhile I am still having problems with my
computer, as per the original post. Maybe you should
have started your own post, cause your problem was not
the same one I was having.
Bob

 

[Bob]

tammyncook, this is NOT the same problem I am having.
Please make a separate post for your problem.
Bob

 

[Frank Saunders, MS-MVP]

tammyncook, this is NOT the same problem I am having.
Please make a separate post for your problem.
Bob

Did you see my reply?

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Bob]

Frank,
I saw your reply and I'm working on implementing that
solution. My last post was directed at tammyncook. The
problem she was having was not identical to the problem I
was having.
thanks for your help. I'll post a reply when I get this
sorted out. It's taking a very long time for me run the
programs you referred me too.
Bob

 

[tammyncook]

BobAnonymous-
Sorry I replied to your post- I didn't see Frank's reply
to check for scumware right away. Silly me, I mistakenly
thought that this forum was for communication and problem
solving. Sounds like you have an MVP working on your
problem anyway even though I replied to your post.

 

[Anup]

i am having the similar problems... Did anyone try
downloading the below mentioned tools and di dit really
work. Pls let me know so that even i can go ahead if it
really works.

 

[tammyncook]

I installed, updated and ran AdAware and SpyBot, it fixed
my problem.

 

[tammyncook]

This worked also!
Thanks again for your help!

-----Original Message-----
"tammyncook (removethis) @frontiernet.net"


From http://www.fjsmjs.com/OE/nolinks.htm

Open Windows Explorer.
Go to Tools | Folder Options | File Types.
Scroll down to URL:HyperText Transfer Protocol and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.

"Application used to perform this action" should read:

"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
(Check the path to iexplore.exe to make sure that is correct and use the
double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)

#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.

If that doesn't fix it, go to Start | Run and type

regsvr32 urlmon.dll

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

.

 

[Frank Saunders, MS-MVP IE/OE]

This worked also!
Thanks again for your help!

Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/