IE 6.0 crashing unexpectedly

[Carolyn]

Whenever I try to post on a forum or newsgroup such as this
or send information on most sites -IE unexpectedly shuts
down. I sometimes get an error message "IE has encountered
an unexpected problem and will close down", other times
there is no error message.

I tried to update windows XP and saw there were 12
potential updates needed there but I kept getting the same
error there when I tried to go to review and install
updates, and was kicked out again. I'm using Netscape to
post this otherwise I would be kicked out again.

A little history: I was having problems with my computer
and tried downloading a PC utility. It messed up a few
things. I have most of the problems encountered fixed but
I think this problem is perhaps one of the problems caused
by that installation. I have scanned for malware on my
computer and do not find anything. I have uninstalled that
pc utility and have also disabled many of my start up
programs (that has really boosted my bootup time -I don't
know where the problem there is but something in my startup
configuration is really causing my computer grief). I did
not touch any microsoft items in the startup (selected
disable non-microsoft programs only).

Can anyone suggest anything to fix this? It is really
annoying to type something only to press send and crash.

carolyn

 

[H Leboeuf]

Repeat the process with these tools. Make sure you have the latest versions.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.merijn.org/cwschronicles.html
More: Removal tool: http://www.merijn.org/files/cwshredder.zip

Read this: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051

 

[Carolyn]

I tried all of that. Disabled the 3rd party browsers,
downloading spyware detectors etc. My computer is clean but
I still have the same problem.

I find it odd that I can't get the updates off of
Microsofts site either. Any more tweaks to try? I hate
using Netscape!

Carolyn