IE 6.0 Crashes with following error - Help

[ideatoaction]

Hi All,
When i click on the IE Broweser (6.0/XP) , it crashes and
gives following error

Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.

Error signature
AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName:
msly32.dll
ModVer: 0.0.0.0 Offset: 000143ce

I am not able to get any online help , has anybody
encoutered similar problem or any help will be very
helpful

Regards
PG

 

[Mike Burgess]

ideatoaction,
"msly32.dll" does not appear to be a MS file, not do I get
any info from Google .......

Right-click the file, select: Properties | Version
Who does it belong to? What folder is it located in?
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-18-04]
Please post replies to this Newsgroup, email address is invalid

 

[Frank Saunders, MS-MVP]

Hi All,
When i click on the IE Broweser (6.0/XP) , it crashes and
gives following error

Internet Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience.

Error signature
AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName:
msly32.dll
ModVer: 0.0.0.0 Offset: 000143ce

I am not able to get any online help , has anybody
encoutered similar problem or any help will be very
helpful

Regards
PG

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/